Jun Yue Kyle Mok

• Provided exceptional customer service support during every stage of the export process, from initial inquiries through post-delivery follow-up communications.
• Delivered prompt customer service support during critical situations, addressing concerns related to device performance or operation.
• Provided exceptional customer service support for VIP guests or clients with specific needs or requests.
• Drove sales by delivering expert customer service support for escalated, ongoing or specialized issues.

Job Title

• Create Excel Menu Upload To Platform Backstage.
• OB Call Customer to Help Them Solve Online Platform Problem.
• 2 Month Hit Fully Night Shift Allowance.
• Oct Nesting Month Past, Every Week hit 90% ‑ 100% Nice Audit Performance.
• Average 4 Month 6200 items SKU Performance Hit.

Leaving Reason

I hope to upskill myself as and when required if the role expects me to and willing higher salary.

nature of business

Powder coating, aluminum extrusion.

job Title

• Follow up Customer and Support then to check Powder quantity make sure quantities standard.
• Explain our company background and product description.
• Prepare Aluminum templates and color price lists in advance.

Reason of leaving

It’s my family industry. I just want to find a opportunity for future work.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
• Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.