Jun Fei Yee
Bachelor Of Business (Finance) (Hons)
Kuala Lumpur
Summary
With over 6 years of experience in the Banking and Payment industry, I am a business-driven Relationship Manager adept at acquiring new clients and strengthening relationships with partners utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Strategic Partnership Manager, Commercial
Payment Network Malaysia Sdn Bhd (PayNet)
03.2023 - Current
- Coordinated collaboration with partners/ partcipants, leading to increased brand visibility and growth, ensuring mutually beneficial terms and long-term success for both parties.
- Built a solid network of industry contacts, facilitating introductions and opening doors to potential collaborations.
- Streamlined internal processes for managing partnerships and improving efficiency
- Enhanced partner relationships through regular communication and joint initiatives.
- Regularly reviewed partner performance against set targets, taking corrective action when necessary to maintain healthy relationships.
- Established strategic partnerships by identifying and engaging with participants.
- Facilitated strategy development and planned with cross-functional teams.
Relationship Manager, Enterprise Sales
Pine Payment Solution Sdn Bhd (PineLabs)
06.2022 - 03.2023
- Maintained knowledge on PineLabs products to provide optimal service.
- Built and maintained relationships with new and existing clients while providing high level of expertise including generate new business, negotiate deals and close contracts for Pine Labs, specifically in the corporate sector
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Coordinated efforts between various departments such as sales, IT , Admin, operations teams for smooth delivery of services to clients.
- Developed targeted presentations for prospective clients, effectively showcasing the value of our services and products.
- Consistently aspiration to achieve sales goals/ target set by management.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Relationship Manager, Regional Merchant Cards
MAYBANK BERHAD, Merchant Acquiring Business
12.2020 - 05.2022
- Monitored and tracked sales performance of key merchants (Top 300). Solicited new-to-bank merchants to generate merchant billing and fee-based income.
- Coordinated and provided consultation to merchants on operational issues related to card acceptance programs. Conducted Merchant Audits to ensure adherence to Cards Acceptance Procedures and BNM guidelines.
- Cross-sold bank products such as CASA, Payroll, M2u, and M2E to merchants, enhancing engagement and service offerings.
- Negotiated marketing deals and promotions with existing merchants, enhancing cardholder benefits and loyalty.
- Utilized excellent communication skills to resolve customer complaints promptly and professionally.
- Managed vendor relationships effectively, leading to more reliable deliveries and fewer stockouts.
- Managed accounts to retain existing relationships and grow share of business of Key Merchant (Top 300)
- Processed and assigned cases and leads from FT region to team members, ensuring adherence to SLAs.
- Conducted engagement and coaching sessions with branches, Auto Finance, and SME centers to enhance performance and efficiency.
Personal Financial Advisor
MAYBANK BERHAD
7 2018 - 12.2020
- Manage and handle affluent and potential high net worth segment matters to ensure high level of customer service.
- Improved client financial stability by developing tailored investment strategies and retirement plans.
- Promoted products and services such as insurance, wealth management, wealth management (3rd party Unit Trust) and specific products from group retail financial service to clients and prospects.
- Conducted regular portfolio reviews to ensure alignment with clients'' evolving financial objectives and market conditions.
- Assisted clients in achieving their financial goals through comprehensive analysis of their assets, liabilities, and risk tolerance.
- Helped clients make informed decisions about financial future.
- Hosted quarterly staff meetings to foster communication and alignment among team members.
- Organized staff activities, including quarterly rewards for top lead generators and other initiatives to boost team morale and productivity.
Management Trainee
PUBLIC BANK BERHAD
3 2018 - 7 2018
- Evaluated creditworthiness of potential borrowers using thorough research and analysis techniques, minimizing default risks.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Organized and finalized loan applications for underwriter review.
- Conducted regular account reviews to proactively identify potential risks in the credit portfolio, taking corrective actions as needed.
- Facilitated timely decision-making on loan applications through clear communication with internal stakeholders and prompt resolution of any queries or discrepancies.
- Reviewed and verified income, credit reports and employment histories for each borrower.
- Recommended approval or disapproval of commercial, real estate or credit loans.
Education
Bachelor of Business (Finance) (Hons) - Finance
HELP University
Damansara, Selangor, Malaysia 05.2014 - 05.2017
Foundation in Arts - Foundation in Arts
HELP College of Art And Technology
Kuala Lumpur 05.2013 - 05.2014
Sijil Pelajaran Malaysia -
SMK Taman Connaught
Kuala Lumpur, MalaysiaSkills
Computer Skills
MS Office
Problem-Solving
Effective Communication
Multitasking
Interpersonal Relations
Languages
English
Bahasa Malaysia
Mandarin
Certification
Insurance (PCE, TBE & CEILLI)
Timeline
Strategic Partnership Manager, Commercial
Payment Network Malaysia Sdn Bhd (PayNet)
03.2023 - Current
Relationship Manager, Enterprise Sales
Pine Payment Solution Sdn Bhd (PineLabs)
06.2022 - 03.2023
Relationship Manager, Regional Merchant Cards
MAYBANK BERHAD, Merchant Acquiring Business
12.2020 - 05.2022
Insurance (PCE, TBE & CEILLI)
07-2018
Unit Trust (FIMM)
07-2018
Bachelor of Business (Finance) (Hons) - Finance
HELP University
05.2014 - 05.2017
Foundation in Arts - Foundation in Arts
HELP College of Art And Technology
05.2013 - 05.2014
Personal Financial Advisor
MAYBANK BERHAD
7 2018 - 12.2020
Management Trainee
PUBLIC BANK BERHAD
3 2018 - 7 2018
Sijil Pelajaran Malaysia -
SMK Taman Connaught
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