Junaidun Bin Md Derus
Workshop Manager
Kuala Lumpur,14
Summary
Accomplished Workshop Manager with a proven track record at Sime Darby Auto Performance, enhancing workshop efficiency and productivity by streamlining operations and optimizing inventory management. Skilled in repairs proficiency and exceptional in multitasking, consistently achieving and surpassing KPIs. Demonstrated leadership in maintaining high safety standards, significantly reducing workplace accidents.
Overview
15
15
years of professional experience
7
7
Certifications
Work History
Workshop Manager
Sime Darby Auto Performance Sdn Bhd (PCSB)
Jalan Sungai Besi, Kuala Lumpur , Kuala Lumpur
08.2018 - Current
- Monitor WIP status
- Manage and led a team of technicians for optimal productivity and customer's satisfaction
- Plan & execute the workshop's technician job distribution: BO part, PDI, etc.
- Monitor breakdown cases: pre-diagnose, parts ordering & raise the 'Porsche Assist' replacement car requisition
- Raise the technical & warranty PRMS ticket
- Liaise with technical / warranty representative at Importer level
- Liaise with workshop's external appointed contractor for workshop's related equipments/tools, licensing and maintenance requirement
- Schedule the maintenance and repair projects to maintain optimal performance of all workshop's equipment and system
- Monitor the workshop schedule waste collection & disposable activities
- Plan and monitor workshop activities to achieve the branch / workshop's KPI in term of labor & part's revenue, WIP status progress, workshop & technician's KPI, mobility recovery etc.
- Streamlined operations for increased efficiency, leading to a higher output of quality results
- Maintained workshop activities in line with budget requirements
- Optimized inventory management systems, ensuring accurate tracking of supplies and minimizing waste
- Maintained high safety standards, resulting in reduced workplace accidents and increased employee wellbeing
- PIC for special project e.g: VVIP car
- PIC to attend to official government's visits, audit e.g: DOE, DOSH
- Branch's ESH Committee member: PIC of NOGGM hazard reporting
- Branch's ESH Floor Manager
Team Leader
Sime Darby Auto Performance Sdn Bhd (PCSB)
06.2016 - 07.2018
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Managed high workload with consistent record of achieving deadlines and production targets.
- Optimized team performance, providing clear guidance and setting achievable goals.
- Enhanced team productivity through regular performance evaluations and targeted coaching sessions.
Parts Manager
Sime Darby Auto Bavaria Sdn Bhd
Jalan Utusan, Chan Sow Lin , Kuala Lumpur
02.2014 - 04.2016
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored industry trends to stay current on market changes, adjusting pricing and inventory accordingly.
- Collaborated with service department to ensure timely delivery of parts for repairs, reducing wait times for customers.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
Importer Aftersales
Sime Darby Auto Bavaria Sdn Bhd
Jalan Utusan, Chan Sow Lin , Kuala Lumpur
12.2009 - 11.2012
- Maintained high standards of quality control by regularly reviewing repair procedures and technician certifications.
- Spearheaded the development of an online portal that streamlined appointment scheduling and communication between clients and the service department.
- Improved team productivity by providing regular training on products, services, and industry trends.
- Identified upsell opportunities through regular analysis of customer feedback and purchase data.
Education
High School Diploma -
Institut College
Petaling Jaya, Selangor, Malaysia 04.2001 -
Skills
Health and safety
Repairs proficiency
Hand and power tools
Workshop supervision
Service planning
Written and verbal communication
Problem-solving abilities
Multitasking
Reliability
Time management abilities
Accomplishments
- Achieved PCSB's KPI for workshop operations in 2022, 2023 and first half of 2024
Certification
Certtificate: Division of Emergency Response (Basic)
Timeline
Stress Management Training
10-2024
OSH Coordinator Training
07-2024
Essential Safe Handling & Chemical Management Training
08-2023
Life Saving Committee (LSC) Roll Out Program
07-2023
Competence Person (CePSWaM)
08-2022
Certificate: Essential Occupational First Aid, CPR & AED Training
07-2022
Certtificate: Division of Emergency Response (Basic)
06-2022
Workshop Manager
Sime Darby Auto Performance Sdn Bhd (PCSB)
08.2018 - Current
Team Leader
Sime Darby Auto Performance Sdn Bhd (PCSB)
06.2016 - 07.2018
Parts Manager
Sime Darby Auto Bavaria Sdn Bhd
02.2014 - 04.2016
Importer Aftersales
Sime Darby Auto Bavaria Sdn Bhd
12.2009 - 11.2012
High School Diploma -
Institut College
04.2001 -
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