JULINA MOHD NOR

• Handling basic office tasks, such as filing, delivering mail, answering emails and phone calls, and data entry.
• Coordinating schedules and managing calendars for multiple parties to ensure that activities are properly arranged with no conflicts.
• Making travel arrangements and preparing documents, presentation materials, and facilities for meetings.
• Entering and updating company, employee, and client records.
• Ordering, storing and distributing office supplies.
• Maintaining, repairing, or replacing office equipment.
• Directing, reviewing, and optimizing office operations to increase accuracy, productivity, and efficiency and reduce costs.

• Administered accounts and budgets.
• Organized and maintained appointments, incoming emails, faxes and posts, often corresponding on behalf of management.
• Screened phone calls, inquiries and requests, and handled them when appropriate.
• Negotiated with clients often involving crucial decision-making tactics, attended meetings and ensured managements readiness and preparation.
• Coordinated travel, visas and accommodations and, occasionally, traveled with management, took notes or dictation at meetings and provided general assistance during presentations.

RESPONSIBILITIES

 *Help train new staff

 *Monitor client’s payments in company’s system

 *Ensure group and company targets are reached on a monthly basic.

 *Ensure deadlines can be reach

 *Representative in taking client’s brief.

 *Involvement In discussion with client

 *Consult client for settlement outside of court or any further legal action.