VIVIAN TEY HUI XIAN
WAITRESS
Kulai,01
Summary
Attentive waitresses, well-versed in Japan national cuisine, are committed to providing a wonderful dining experience. Trained in POS systems and tableside service, with previous sales experience, so have some ability to understand food and beverage pairings and excellent merchandising techniques. Beside of that, due to the work experience at previous different workplaces, so that i got the high ability of adaptation environment, skill communication, able to speak fluently in 3 type of language such as Malay, English and Mandarin, willing to learn and explore a lot of new things.
Overview
6
6
years of professional experience
Work History
WAITRESS
KYOAJI DINING
, SINGAPORE
04.2024 - 09.2024
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Processed orders and sent to kitchen employees for preparation.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Answered customers' questions, recommended items, and recorded order information.
PURCHASING CLERK & STOCKING CLERK
NBS CASH & CARRY SDN BHD
KULAI, JOHOR
03.2021 - 02.2024
- Interviewed suppliers and asked for quotes to determine best possible pricing for materials purchasing.
- Improved supplier relations by negotiating contracts and maintaining professional communication.
- Monitored inventory levels to prevent stockouts, ensuring timely replenishment of critical items.
- Arranged movement of products from one company location to another.
- Coordinated with warehouse personnel to ensure proper receipt and storage of delivered goods upon arrival at the facility.
- Ensured accuracy of purchase orders, minimizing errors and delays in deliveries.
- Managed large product inventories and placed orders when product levels were running low.
- Tracked delivery status of outstanding purchase orders, providing updates to relevant departments as needed.
- Completed physical inventory counts each month.
- Checked and pulled defective or expired products from shelves.
- Answered customer questions and provided detailed product information.
CASHIER & SALES ASISTANCE (PART TIME)
MIKA PREMIUM GIFT SHOP
SKUDAI , JOHOR
02.2020 - 01.2021
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
WAITRESS
BAR.B.Q PLAZA
SKUDAI , JOHOR
04.2018 - 03.2019
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
SIJIL PELAJARAN MALAYSIA (SPM) -
SEKOLAH MENENGAH KEBANGSAAN SENAI
KULAI, MALAYSIAPENTAKSIRAN TINGKATAN 3 (PT3) -
SEKOLAH MENENGAH KEBANGSAAN SENAI
KULAI, MALAYSIA Skills
Menu Recommendations
Payment Processing
Table setting knowledge
Menu presentation
Customer Service
Dining area maintenance
Greeting guests
Order Taking
Languages
Malay
Upper intermediate
B2
ENGLISH
Intermediate
B1
MANDARIN
Advanced
C1
Timeline
WAITRESS
KYOAJI DINING
04.2024 - 09.2024
PURCHASING CLERK & STOCKING CLERK
NBS CASH & CARRY SDN BHD
03.2021 - 02.2024
CASHIER & SALES ASISTANCE (PART TIME)
MIKA PREMIUM GIFT SHOP
02.2020 - 01.2021
WAITRESS
BAR.B.Q PLAZA
04.2018 - 03.2019
SIJIL PELAJARAN MALAYSIA (SPM) -
SEKOLAH MENENGAH KEBANGSAAN SENAI
PENTAKSIRAN TINGKATAN 3 (PT3) -
SEKOLAH MENENGAH KEBANGSAAN SENAI
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