Summary
Overview
Work History
Education
Skills
References
Extra Curriculum Activities
Courses
Career Journey
Career Summary
Accomplishments
passionate home baker
Timeline
Hi, I’m

Juliana Abdul Aziz

Personal Secretary / Manager
Kuala Lumpur
Juliana Abdul Aziz

Summary

Dynamic and dedicated Secretary with over 30 years of proven expertise in secretarial and administrative functions, complemented by a Diploma in Secretarial and Administrative Practice from CYMA Stamford College. Currently serves as Personal Secretary/Manager to the Head of Branch Distribution Channel, Group Consumer Banking, playing a pivotal role in ensuring operational excellence. Renowned for meticulous attention to detail, strong organizational skills, and the ability to manage complex schedules and communications with discretion and efficiency. Additionally oversees day-to-day operations as Office Manager, fostering a seamless and productive work environment.

Experienced with managing executive schedules and confidential information efficiently. Utilizes strong organizational and communication skills to ensure smooth daily operations. Track record of successfully handling multiple tasks and adapting to changing priorities.

Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.

Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

6
years of professional experience
2
Languages

Work History

MBSB Bank

Personal Secretary / Manager to Head of Branch Distribution Channel

Job overview

  • Coordinated personal and professional errands for seamless day-to-day operations.
  • Digitized and encrypted confidential documents and communications, maintaining strict privacy and data security standards.
  • Acted as the first point of contact for clients, executives, and external partners—welcoming visitors, managing correspondence, and handling inquiries with professionalism and warmth.
  • Oversaw office management responsibilities, ensuring a well-organized, efficient, and productive work environment.
  • Supported scheduling, travel arrangements, and meeting coordination, contributing to executive time optimization and strategic planning.

MBSB Bank

Group Chief Consumer Banking
02.2024 - 02.2025

Job overview

  • Assigned to serve the Group Chief Consumer Banking, MBSB Bank under a formal secondment arrangement following the merger between MIDF and MBSB Bank.
  • Provided high-level secretarial and administrative support to the Group Chief Consumer Banking, ensuring continuity and excellence during the transition period.
  • Managed confidential communications, scheduling, and coordination of executive engagements.
  • Acted as a key liaison between departments, maintaining professionalism and efficiency in a dynamic post-merger environment.
  • Supported strategic initiatives and operational alignment across the newly integrated organization.

MIDF

Head, Group Managing Director’s Office
03.2019 - 01.2023

Job overview

  • Transferred to the Head, Group Managing Director’s Office, reporting directly to En Ahmad Farouk Mohamed. In this role, I continued to provide high-level administrative and secretarial support, ensuring smooth operations and executive coordination.

MIDF

Relief Director
08.2021 - 02.2022

Job overview

  • Appointed as Relief Director, Dato' Charon Wardini Mokhzani (DC) on a special assignment basis. This role required discretion, agility, and the ability to manage sensitive tasks and communications as and when needed.

Education

University Technology Malaysia

Professional master’s from business administration
11-2025

University Overview

CYMA Stamford College
Kuala Lumpur

Diploma from Secretarial & Administrative Practice
05.1994

University Overview

Sekolah Menengah Munshi Abdullah
Melaka

Sijil Pelajaran Malaysia
12.1992

University Overview

Skills

Proficient in strategic issue management

References

References
  • Ahmad Nazmi, Ahmad Din, 013-3943445, MIDF Retiree
  • Andy, Chee, 019-3730702, MIDF Retiree
  • Emilia, Idris, 012-2830435, Jabatan Ketua Menteri Melaka

Extra Curriculum Activities

Extra Curriculum Activities
Dinner Committee at MIDF Berhad, Kuala Lumpur November 2012 — November 2012 Teambuilding Committee for Group Consumer Banking 2025 July 2025

Courses

Courses
  • Exceptional Secretary & Administrative Assistant Programme March 2003 — March 2003
  • Written Communication Skills March 2005 — March 2005
  • Time Management March 2005 — March 2005
  • Manage & Organize Office Records & Files Effectively March 2018 — March 2018
  • Writing Clear English – 2019 March 2019 — March 2019
  • WEBINAR:DYNAMICSECRETARIAL & ADMINISTRATIVECONFERENCE April 2021 — April 2021
  • SECRETARIAL&ADMINISTRATIVE DEVELOPMENTPROGRAMME August 22nd & 23rd 2022

Career Journey

Career Journey
  • In 1997, I began my tenure with Seacorp, which later became Amanah Capital Partners Berhad (ACP) and subsequently Amanah Capital Malaysia Berhad (ACM). Following the 2006 merger with MIDF Berhad, I continued my professional journey with MIDF, where I have proudly served for over 25 years.
  • Throughout my time at MIDF, I have held various key roles, including:
  • ensuring seamless administrative support and coordination.
  • responsible for overseeing daily operations, maintaining office efficiency, and fostering a productive work environment.
  • Trusted Liaison, managing internal and external communications with professionalism and discretion.
  • Event and Meeting Coordinator, organizing high-level meetings, conferences, and corporate functions with precision.
  • Records and Documentation Lead, ensuring accurate and confidential handling of corporate documents and correspondence.

My journey reflects a deep commitment to excellence, adaptability, and loyalty—qualities that have defined my career and continue to drive my contributions to the organization.

Career Summary

Career Summary
  • Began tenure in the Property Department, reporting directly to Senior Manager En Adenan Md Yusof.
  • Appointed as Relief Secretary to General Manager Tan Sri Dato' Sri Abdul Wahid Omar (AWO), performing Special Duties on an as-needed basis.
  • In 1999, seconded to Amanah Capital Malaysia Berhad (ACM) for one year, reporting to Chairman Dato Mohd Hatta Robani.
  • In 2003, transferred to Group IT, where I reported to successive Heads of Department: En Kassim Mahat, En Tai Kim Fong, and Pn Zurina Che Awang, serving in this role until March 2019.

Accomplishments

Accomplishments

Team Building Collaboration – Group Consumer Banking

  • Successfully collaborated with the Group Consumer Banking team, comprising over 800 staff across 47 branches nationwide.
  • Played a key role in the development and implementation of team-building initiatives, fostering stronger inter-branch relationships, enhancing communication, and promoting a unified organizational culture.
  • Contributed to planning and execution of programs that improved staff engagement, morale, and cross-functional collaboration.

passionate home baker

passionate home baker
  • Creative Culinary Enthusiast: I find joy in transforming simple ingredients into delightful treats—from rustic sourdough loaves to intricately decorated celebration cakes.
  • Flavor Explorer: Constantly experimenting with new recipes, flavor pairings, and baking techniques, blending tradition with innovation.
  • Therapeutic Craft: Baking is my sanctuary—a mindful, rewarding process that brings comfort and connection to those I share it with.
  • Community Spirit: I love gifting homemade goodies to friends, family, and colleagues, and occasionally take part in local bake sales and festive events.
  • Lifelong Learner: Whether it's mastering laminated dough or perfecting macarons, I’m always eager to learn and refine my skills.


Timeline

Group Chief Consumer Banking
MBSB Bank
02.2024 - 02.2025
Relief Director
MIDF
08.2021 - 02.2022
Head, Group Managing Director’s Office
MIDF
03.2019 - 01.2023
Personal Secretary / Manager to Head of Branch Distribution Channel
MBSB Bank
CYMA Stamford College
Diploma from Secretarial & Administrative Practice
Sekolah Menengah Munshi Abdullah
Sijil Pelajaran Malaysia
University Technology Malaysia
Professional master’s from business administration
Juliana Abdul AzizPersonal Secretary / Manager