Summary
Overview
Work History
Education
Skills
Languages
Interests
Movies and Music
Timeline
Generic

Julian Foo

Senior Barista

Summary

Accomplished Senior Barista at The Daily Fix Cafe with a track record of enhancing customer satisfaction through expert coffee knowledge and effective team training. Skilled in manual brewing techniques and customer service, demonstrated through successful recycling initiatives and professional growth of staff. Recognized for exceptional latte art mastery and positive customer interactions.

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.

Overview

2
2
years of professional experience

Work History

Senior Barista

The Daily Fix Cafe, Melaka
01.2024 - Current
  • Conducted regular performance evaluations for fellow staff members to identify areas of improvement and support professional growth.
  • Promoted sustainable practices by implementing recycling initiatives and incorporating eco-friendly products into daily operations.
  • Resolved customer complaints professionally while maintaining a positive attitude, ensuring repeat business.
  • Provided expert knowledge of coffee beans, brewing methods, and flavor profiles to educate customers and enhance their experience.
  • Assisted with inventory management to ensure adequate stock levels and minimize waste.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Cafe Hostess

French Brown Viennoiserie
06.2023 - 01.2024
  • Greeted customers and provided outstanding customer service.
  • Earned recognition as a top-performing hostess through consistent demonstration of excellent customer service skills.
  • Trained new employees on company procedures, promoting adherence to high standards of service quality.
  • Addressed customer concerns promptly and professionally, resolving issues effectively.
  • Demonstrated adaptability in handling diverse tasks such as cashiering, food running, bussing tables when needed.

Bartender Assistant

Charco Cafe
05.2022 - 08.2022
  • Enhanced customer satisfaction by efficiently preparing and serving beverages in a timely manner.
  • Streamlined drink preparation by prepping ingredients ahead of time during slow periods.
  • Supported bartenders with essential tasks, resulting in more efficient bar operations.
  • Gained extensive knowledge of liquor brands, wine varietals, beer styles, and mixers to provide knowledgeable recommendations for guests.

Education

No Degree - Culinary Arts

Cilantro Culinary Academy
Subang Jaya, Selangor, Malaysia
04.2001 -

Skills

Manual brewing techniques

Languages

English, Malay
Native language
English
Proficient
C2
Malay
Proficient
C2

Interests

Coaching

Singing

Theater

Movies and Music

Music plays a big impact on me as a hobby because it how I personally release any tension or stress of the day. Movies on the other hand helps me to be more creative. It bring out the more sensitive and sensible side of me to understand more issues that i have and how I can overcome challenges that I have or may have in the future.

Timeline

Senior Barista

The Daily Fix Cafe, Melaka
01.2024 - Current

Cafe Hostess

French Brown Viennoiserie
06.2023 - 01.2024

Bartender Assistant

Charco Cafe
05.2022 - 08.2022

No Degree - Culinary Arts

Cilantro Culinary Academy
04.2001 -
Julian FooSenior Barista