Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Julia Anis

Team Leader
Kuala Lumpur

Summary

At Bytedance, I spearheaded initiatives that significantly boosted team morale and retention, leveraging my expertise in daily workflow and performance improvement. My leadership, characterized by effective coaching and teamwork, resulted in enhanced productivity and a positive, collaborative work environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Leader

Bytedance
7 2022 - Current
  • Implemented employee recognition programs that boosted morale and increased retention rates within the team.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.

Subject Matter Expert

Bytedance
03.2021 - 07.2022
  • Mentored junior team members, contributing to their professional growth and development.
  • Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
  • Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
  • Enhanced team performance through regular training sessions and knowledge sharing, resulting in an increase in overall efficiency.
  • Analyzed data from various sources to identify trends impacting product quality, making strategic recommendations for improvements based on findings.

Content Moderator

Bytedance
01.2020 - 03.2021
  • Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
  • Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content.
  • Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
  • Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.

Education

Bachelor Of Psychology - Counseling Psychology

Universiti Malaysia Sabah
Kota Kinabalu Sabah
11.2019

Skills

    Performance improvement

    Key performance indicators

    Teamwork and Collaboration

    Organization and Time Management

    Flexible and Adaptable

    Self-Motivated

    Active Listening

    Teambuilding

    Microsoft Office Software Proficiency

Accomplishments

    Twice spot bonus winner. Received Outstanding Individual Awards as Content Moderator and as Subject Matter Expert.


    Awarded spot bonus for Leadership Excellence as Team Leader.

Certification

Train the Trainer (Proficient)

Languages

Malay
Native language
English
Proficient
C2

Timeline

Train the Trainer (Proficient)

06-2022

Subject Matter Expert

Bytedance
03.2021 - 07.2022

Content Moderator

Bytedance
01.2020 - 03.2021

Team Leader

Bytedance
7 2022 - Current

Bachelor Of Psychology - Counseling Psychology

Universiti Malaysia Sabah

Similar Profiles

CREATE PROFILE
Julia AnisTeam Leader