Jugvinder Singh
Bandar Sri Sendayan
Summary
A dedicated and versatile professional with experience in both retail customer service and mechanical engineering. Proven ability to communicate effectively with diverse customers, handle transactions accurately, and maintain a positive shopping environment. In addition, equipped with a solid foundation in mechanical engineering principles, problem-solving, and technical analysis. Known for adaptability, strong work ethic, and the ability to work efficiently in both customer-facing and technical roles.
Overview
3
3
years of professional experience
Work History
Mechanical Engineering Intern
KN Tech Precision Engineering
Seremban
06.2020 - 10.2020
- Operated and monitored mechanical systems and production equipment, ensuring efficient performance and adherence to safety protocols.
- Assisted in routine maintenance, troubleshooting, and repair of mechanical components, improving system reliability, and minimizing downtime.
- Worked closely with senior engineers to support design reviews, process improvements, and the implementation of mechanical solutions in a production environment.
- Collected operational data, performed basic analysis, and documented findings to contribute to ongoing process optimization and engineering evaluations.
Customer Service Representative
GSC Palm Mall Seremban
Seremban
05.2019 - 03.2020
- Delivered exceptional customer service while promoting a positive work environment through effective communication and teamwork, fostering strong relationships with both staff and customers.
- Maintained high food preparation standards, adhering to company guidelines for safety, cleanliness, and quality, ensuring a consistent and safe dining experience.
- Demonstrated strong multitasking abilities by efficiently handling multiple orders simultaneously, maintaining both quality and speed in a fast-paced environment.
- Strengthened workplace safety by proactively identifying potential hazards and implementing corrective actions, ensuring a safe and compliant working environment.
Retail Sales Associate
7 Eleven
Seremban
12.2017 - 07.2018
- A core responsibility is providing friendly, efficient service to customers—assisting with purchases, answering questions, and ensuring a positive shopping experience.
- Operating the cash register, processing payments, giving correct change, and managing lottery or prepaid card sales accurately.
- Duties include restocking shelves, rotating products for freshness, and maintaining cleanliness throughout the store, including food prep areas, and restrooms.
- Working closely with other team members and managers, often across different shifts (including nights, weekends, and holidays), to ensure the store runs smoothly.
Retail Sales Associate
MYDIN Seremban 2
Seremban
05.2017 - 07.2017
- A core responsibility is providing friendly, efficient service to customers—assisting with purchases, answering questions, and ensuring a positive shopping experience.
- Operating the cash register, processing payments, giving correct change, and managing lottery or prepaid card sales accurately.
- Duties include restocking shelves, rotating products for freshness, and maintaining cleanliness throughout the store, including food prep areas, and restrooms.
- Working closely with other team members and managers, often across different shifts (including nights, weekends, and holidays), to ensure the store runs smoothly.
Education
Certification - Mechanical Engineering
TAFE College
Seremban12-2021
Diploma - Mechanical Engineering
MILA University
Nilai, Negeri SembilanSkills
- Problem-solving skills
- Structural analysis
- Failure analysis
- Stress analysis
- Team collaboration
- Test planning
- Project research
- Mechanical engineering principles
- Safety processes and procedures
- Clerical support
- Manufacturing processes
- Relationship building and rapport
- Quality assurance
Availability
Immediately
Languages
Malay, English
Accomplishments
- Bronze Award of Excellence (FYP and IDP Exhibition Event) June 2025
Timeline
Mechanical Engineering Intern
KN Tech Precision Engineering
06.2020 - 10.2020
Customer Service Representative
GSC Palm Mall Seremban
05.2019 - 03.2020
Retail Sales Associate
7 Eleven
12.2017 - 07.2018
Retail Sales Associate
MYDIN Seremban 2
05.2017 - 07.2017
Certification - Mechanical Engineering
TAFE College
Diploma - Mechanical Engineering
MILA University
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