Strategic and Results-Driven Technical Support Leader with over 15 years of progressive experience in customer support operations, post-sales service delivery, and team leadership within multinational environments. Proven track record in transforming support models, enhancing customer satisfaction, and implementing innovative solutions that improve service quality and team performance. Skilled in leading cross-functional teams, managing escalations, and aligning support strategies with business goals. Recognized for fostering a culture of accountability, continuous improvement, and work-life balance. Passionate about mentoring talent and delivering measurable impact across APJ and South Asia regions.
Amin Yasin
Email: Amin.yasin@dell.com
Phone number: 0194705285
Position: Regional Technical Support Operations Manager.
Company: Dell Technologies Sdn Bhd.