JOSPHINE CHAN WEI QI
JOHOR BAHRU
Summary
Confident individual with strong communication, teamwork and problem-solving strengths. Brings reliability, initiative and a positive attitude to new challenges, with a willingness to learn quickly and support others. Eager to contribute, stay adaptable and add value in fast-moving workplaces.
Overview
3
3
Languages
5
5
years of professional experience
Work History
Sales Administrator
OCEAN PACIFIC SEAFOOD & MEAT
05.2026 - Current
- Coordinated with the sales team to process customer orders accurately and efficiently.
- Managed customer enquiries, providing product advice and resolving issues to enhance satisfaction.
- Created positive experiences to improve overall customer satisfaction. by delivering friendly service.
Barista Supervisor
MIXUE
07.2024 - 01.2026
- Worked with passion and enthusiasm to motivate junior team members and provide positive customer experiences.
- Handled customer complaints with empathy and professionalism, resolving issues promptly to maintain reputation.
- Maintained clean and organised workspaces, enabling coworkers to easily locate resources and products.
Production Worker
UNIONPROFIT COSMATIC
10.2021 - 01.2023
- Handled packing of finished products for efficient dispatch to clients or storage.
- Supported packing process by wrapping and labelling products for dispatch.
- Ensured products were produced to high-quality standards by quality inspecting products before dispatch.
- Maintained clean and organised work area to ensure safe and efficient operations.
Education
FORM 5 -
SMK TAN SRI MOHAMMAD RAHMAD
Johor Bahru01-2021
Skills
- Sales order processing
- Order processing
- CRM database management
- Customer enquiry handling
- Microsoft Excel
- Microsoft office suite
- Time management
- Customer service
Languages
Chinese (Mandarin)
First Language
English
Upper Intermediate
B2
Malay
Intermediate
B1
Timeline
Sales Administrator
OCEAN PACIFIC SEAFOOD & MEAT
05.2026 - Current
Barista Supervisor
MIXUE
07.2024 - 01.2026
Production Worker
UNIONPROFIT COSMATIC
10.2021 - 01.2023
FORM 5 -
SMK TAN SRI MOHAMMAD RAHMAD