Joshua Solomon
Gas Metal ARC Welder
Muar,Johor
Summary
Dynamic professional with a proven track record at Anggun Resources, adept in sales operations and customer service. Excelled in raising brand visibility and nurturing key accounts, leading to significant revenue growth. Skilled in marketing and administration, I leveraged strategic planning and relationship-building to surpass sales targets and enhance client satisfaction.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Admin - Sales Operation
Anggun Resources
01.2023 - Current
- Assisted in the development of promotional materials such as brochures or advertisements that contributed towards raising brand visibility in the marketplace.
- Participated in industry events and networking opportunities to expand professional network and generate leads for potential clients.
- Coordinated with cross-functional teams to ensure timely delivery of products or services, enhancing customer satisfaction levels.
- Managed a portfolio of key accounts, maintaining strong relationships that led to increased revenue over time.
- Increased sales revenue by developing strategic plans and implementing effective sales techniques.
- Built strong client relationships through excellent customer service and consistent follow-up on inquiries.
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Informed customers of promotions to increase sales productivity and volume.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Gas Metal ARC Welding Course (GMAW) - Welding
Universiti Geomatika Malaysia
Tanjung Malim01.2025
Certificate In Welding Basics Theory And Safety - Welding
Alison Online Learning
United Kingdom 01.2025
SIJIL Pelajaran Malaysia - SPM
SMK Sungai Abong
Muar Johor 12.2022
Skills
Customer Service enquiry handling
E-learning online Diploma course
Diploma in Advances in Welding and Joining Technologies.
Alison online course certification.
Course completed.
Timeline
Admin - Sales Operation
Anggun Resources
01.2023 - Current
Gas Metal ARC Welding Course (GMAW) - Welding
Universiti Geomatika Malaysia
Certificate In Welding Basics Theory And Safety - Welding
Alison Online Learning
SIJIL Pelajaran Malaysia - SPM
SMK Sungai Abong
Languages
English
Upper intermediate (B2)
Bahasa Melayu
Upper intermediate (B2)
Tamil
Upper intermediate (B2)
Similar Profiles
Mohd Faisyal Md NasirMohd Faisyal Md Nasir
Sales Executive at Bridalista Event & Services (LANAI ANGGUN)Sales Executive at Bridalista Event & Services (LANAI ANGGUN)
Veni Rajendran MurugiahVeni Rajendran Murugiah
E-Commerce / Customer Service & Content Creator at AVON Wani Anggun Beauty StoreE-Commerce / Customer Service & Content Creator at AVON Wani Anggun Beauty Store
Azreena Binti AzimuddinAzreena Binti Azimuddin
MANAGER at CALTEX AZALI RESOURCES SB & INAMIRA RESOURCES SBMANAGER at CALTEX AZALI RESOURCES SB & INAMIRA RESOURCES SB