JOSEPHINE MAE CH'NG WONG
Ocean Export Executive
Kuala Lumpur,Kuala Lumpur
Summary
Efficient and detail-oriented marketing executive with almost 1 year of experience in delivering financial advices to all clients who are interested in the bank's offers and loans. Demonstrated success in creating processes that boost operational efficiency. Recognized for organizational abilities and positive attitude. Friendly team player who supports and motivates others while being able to work independently. Committed to following all bank's compliances. Consistent positive interactions with customers and conflict resolution skills.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Ocean Export Executive
USAHA PINTAS SDN BHD
Petaling Jaya, Selangor
11.2023 - 04.2024
- Company Overview: Working with a team to gain more sales
- Successfully providing booking confirmations to shippers / agents
- Replying to clients on time via email
- Efficient and detail-oriented marketing executive with almost 1 year of experience in delivering financial advices to all clients who are interested in the bank's offers and loans
- Demonstrated success in creating processes that boost operational efficiency
- Recognized for organizational abilities and positive attitude
- Friendly team player who supports and motivates others while being able to work independently
- Committed to following all bank's compliances
- Consistent positive interactions with customers and conflict resolution skills
- Working with a team to gain more sales
- Successfully coordinated urgent shipments during peak seasons by prioritizing orders and closely monitoring delivery schedules.
- Negotiated favorable contracts with suppliers, reducing costs and improving profit margins for the company.
- Strengthened relationships with freight forwarders and carriers to optimize shipping routes while minimizing transportation costs.
Relationship Manager ( Industrial Hire Purchase )
AMBANK BERHAD
Kuala Lumpur, Kuala Lumpur
08.2023 - 11.2023
- Company Overview: Working in a corporate sales environment
- Successfully meeting sales targets
- Cooperating with team to have the highest sales among branches
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved high levels of client satisfaction through meticulous attention to client needs and preferences.
Marketing Executive ( Hire Purchase )
CIMB BANK BERHAD
Bandar Puchong Jaya, Selangor
08.2022 - 03.2023
- Company Overview: Working in a corporate sales environment
- Successfully meeting sales targets
- Cooperating with team to have the highest sales among branches
- Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
- Planned and executed events and marketing programs to increase qualified leads.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Developed and implemented targeted digital strategy to improve business performance.
Education
IGCSE -
Sekolah Seri Suria
Hulu Langat 09.2013 - 09.2018
Diploma In Business Administration -
Sunway College
Subang Jaya 03.2019 - 02.2022
Skills
Team leadership qualities
Customer service
Logistics management
Sales
Negotiation
Attention to detail
Decision-making
Problem-solving
Active listening
Profile
WONG MAE CH'NG JOSEPHINE, 012-908 2712, josephinemaee24@gmail.com,Rivervile Residence, Jln Sentosa, Jln Klang Lama, 58000 Kuala Lumpur
Timeline
Ocean Export Executive
USAHA PINTAS SDN BHD
11.2023 - 04.2024
Relationship Manager ( Industrial Hire Purchase )
AMBANK BERHAD
08.2023 - 11.2023
Marketing Executive ( Hire Purchase )
CIMB BANK BERHAD
08.2022 - 03.2023
Diploma In Business Administration -
Sunway College
03.2019 - 02.2022
IGCSE -
Sekolah Seri Suria
09.2013 - 09.2018
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