Joseph Tee
Sales Manager / Operations Head
Kuala Lumpur,WPKL
Summary
I was assigned to handle sales team in overseas, ie Sri Lanka from 2018-2020. We joint-venture with local sales agency to manage sales team and conduct sales activities in Sri Lanka.
Dynamic Sales Manager with a proven track record at Signature Module Marketing Sdn Bhd, excelling in client relationship management and sales planning. Spearheaded a team to surpass sales targets through innovative strategies and motivational coaching, fostering significant client satisfaction and new business development. Expert in market research and sales operations, achieving remarkable revenue growth. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Sales Manager
Signature Module Marketing Sdn Bhd
03.2016 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
Assistant Vice President
Al Rajhi Bank
Kuala Lumpur, WPKL
11.2006 - 06.2014
- Established a high-performance culture within the team by setting clear expectations and providing regular feedback on individual performance contributions.
- Optimized resource allocation by analyzing operational needs, reallocating resources as needed to maximize efficiency across all functions.
- Increased efficiency by streamlining processes and implementing new software tools for the team.
- Led cross-functional teams to deliver successful projects on time and within budget, enhancing company reputation in the industry.
- Enhanced communication between departments by developing effective reporting structures and information-sharing platforms.
- Managed risk effectively by implementing robust compliance procedures and conducting regular audits of internal controls.
- Implemented data-driven decision-making processes, leading to more informed strategic choices and improved overall performance metrics.
- Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion.
Education
BBA - International Affairs Management
Universiti Utara Malaysia
Sintok, Kedah, Malaysia 05.1998 - 09.2001
Skills
Sales planning
Client relationship management
Sales reporting
Staff management
Sales tracking
Lead generation
Sales operation
Business planning
Sales team training
Market research
New business development
Relationship building
Product knowledge
Direct sales
KPI tracking
Motivational skills
Timeline
Sales Manager
Signature Module Marketing Sdn Bhd
03.2016 - Current
Assistant Vice President
Al Rajhi Bank
11.2006 - 06.2014
BBA - International Affairs Management
Universiti Utara Malaysia
05.1998 - 09.2001
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