Jonathan Tan

Work History

CISO

QMS (MY) and Kitare - Multi Family Office (Dubai)

Kuala Lumpur, Malaysia

02.2024 - Current

Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget.
Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
Established measures, metrics, thresholds and targets to drive performance in alignment with security and other business strategies.
Championed employee engagement in cybersecurity initiatives, leading to increased awareness and adherence to best practices.
Increased threat visibility by deploying advanced monitoring systems and threat intelligence feeds across the enterprise network.
Reduced the risk of data breaches by implementing robust access control measures and network segmentation.
Established strong relationships with cross-functional teams to promote a culture of information security awareness.
Enhanced company security posture by implementing risk assessments and vulnerability management.
Evaluated vendor solutions for improved security capabilities, ensuring alignment with business objectives.
Managed a team of skilled professionals, fostering an environment of collaboration and innovation in cybersecurity practices.
Streamlined security operations by consolidating tools, processes, and reporting for increased efficiency.
Mitigated potential cyber threats by devising incident response plans and providing employee training.
Developed a comprehensive cybersecurity strategy, aligning with industry best practices and regulatory requirements.
Championed the adoption of secure coding practices, resulting in fewer application vulnerabilities during development stages.
Collaborated with executive leadership to develop long-term cybersecurity goals and vision for the organization.
Performed risk analyses to identify appropriate security countermeasures.
Conducted security audits to identify vulnerabilities.
Recommend improvements in security systems and procedures.
Developed plans to safeguard computer files against modification, destruction, or disclosure.

Director

PaxAsia Corp (FCLRC)

, Philippines

09.2023 - 02.2024

Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Managing IT department to maintain smooth functioning of electronic gaming equipment throughout the facility.
Reduced operational costs by negotiating vendor contracts and managing inventory effectively.
Established performance metrics for each department within the gaming operation, driving continuous improvement efforts to meet or exceed goals.
Oversaw recruitment process for staff members, ensuring selection of qualified candidates who contributed positively to company culture and performance standards.
Collaborated with other department heads to create a seamless guest experience across all areas of the online gaming.
Ensured compliance with gaming regulations by conducting regular audits and maintaining accurate records.
Improved gaming operations by streamlining processes and implementing efficient systems.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.

Chief Information Security Officer

Merimen Online Sdn Bhd

Kuala Lumpur, Malaysia

10.2021 - 09.2023

Spearheaded enterprise-wide IT risk management, ensuring cybersecurity compliance and mitigating risks for global Fintech SaaS operations
Led strategic planning for digital transformation to cloud architecture, improving operational efficiency
Enhanced sales and client relationships by ensuring robust security frameworks for financial institutions
Achievements: Drove compliance with financial regulations, leading to new client acquisitions and improved customer trust.
Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget.
Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
Established measures, metrics, thresholds and targets to drive performance in alignment with security and other business strategies.
Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
Increased threat visibility by deploying advanced monitoring systems and threat intelligence feeds across the enterprise network.
Evaluated vendor solutions for improved security capabilities, ensuring alignment with business objectives.
Spearheaded the development of disaster recovery plans that enabled rapid system restoration following disruptive events.
Championed the adoption of secure coding practices, resulting in fewer application vulnerabilities during development stages.

Head of Information Technology & Digital Transformation

Northern Corridor Implementation Authority (NCIA)

Pulau Pinang, Pulau Pinang

08.2020 - 09.2021

Directed the implementation of SaaS and PaaS solutions to support NCIA's Digital Economy Plan
Championed digital transformation initiatives, resulting in enhanced operational capabilities for SMEs and government stakeholders
Managed sales and marketing campaigns to drive the adoption of digital solutions among SMEs, contributing to increased revenue
Achievements: Developed the ICT Digital Transformation Roadmap for 2021-2025, positioning NCIA as a leader in digital infrastructure.
Collaborated with stakeholders to define business requirements for new technology implementations.
Managed vendor relationships, negotiating contracts for optimal pricing and service levels.
Conducted regular audits of IT systems to identify areas requiring optimization or additional security measures.
Streamlined internal communication by introducing collaboration tools for cross-functional teams.
Mentored junior IT staff, fostering a culture of continuous learning and professional development.
Enhanced IT infrastructure by implementing upgraded hardware and software solutions.
Established IT governance framework to ensure compliance with industry standards and regulations.

Senior ICT Manager

Wondercourt Consolidated Sdn Bhd

05.2018 - 09.2019

Oversaw ICT infrastructure development for a startup, ensuring seamless international operations
Led business operations, sales, and marketing strategies, resulting in improved market presence and revenue growth
Achievements: Transformed ICT infrastructure to a cloud-based model, driving operational efficiency and enhancing service delivery.
Accomplished multiple tasks within established timeframes.
Achieved departmental goals by developing and executing strategic plans and performance metrics.

Group I.T Manager & Senior Operation Manager

The W Group Sdn Bhd / The W IT Sdn Bhd

Kota Kinabalu, Sabah

02.2011 - 04.2017

Co-founded and led The W IT Sdn Bhd, managing business operations, sales, and marketing for FTTx solutions
Secured over $5 million in revenue within three years by developing and promoting internet services
Directed business development initiatives, negotiated competitive pricing with data providers, and expanded market reach
Achievements: Established a new telecommunications company, generating significant revenue and expanding client base.
Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
Built relationships with customers to encourage repeat business.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.

Summary

Overview

Work History

CISO

Director

Chief Information Security Officer

Head of Information Technology & Digital Transformation

Senior ICT Manager

Group I.T Manager & Senior Operation Manager

Education

Diploma in Computer Science -

Master of Business Administration (MBA) - Entrepreneurship -

Skills

Certification

Accomplishments

Languages

Timeline

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