Jonathan John Ajay
Opertion Executive (security)
Gelang Patah,01
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
12
12
years of professional experience
Work History
Senior Security Officer
Security Enforcer
01.2021 - 02.2024
- Increased employee awareness of security protocols through comprehensive training sessions.
- Collaborated with cross-functional teams to develop comprehensive emergency response plans, minimizing potential risks.
- Managed access control systems effectively, ensuring only authorized personnel were granted entry to restricted areas.
- Improved response times to incidents with streamlined communication processes between team members.
- Improved response times to incidents with streamlined communication processes between team members
- Ensured a safe work environment by monitoring surveillance systems and addressing potential threats promptly
- Enhanced overall security by conducting regular audits and implementing strategic improvements
- Issued access cards to authorized personnel to monitor access points
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility
- Monitored CCTV cameras and alarm systems for security breaches
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment
- Examined doors, windows and gates to verify security
- Investigated suspicious activities and persons to maintain security of premises
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment
- Liaised with external vendors and contractors to ensure adherence to established security protocols while working onsite or accessing company resources remotely
- Assessed potential vulnerabilities within the organization''s premises, recommending actionable solutions for improvement
- Demonstrated strong leadership skills in the face of high-pressure situations, providing clear direction to team members during crisis response efforts and ensuring a swift return to normalcy once any immediate threats were neutralized
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot
- Secured premises and personnel by patrolling property and monitoring surveillance equipment
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
- Regulated vehicle and pedestrian traffic onto building grounds
- Ensured compliance with relevant industry regulations and standards through diligent policy enforcement and regular updates as needed
- Reduced security breaches by developing and enforcing strict policies and procedures
- Developed strong relationships with local law enforcement agencies, facilitating effective collaboration during critical incidents
- Developed tailored security solutions for high-risk events, ensuring the safety of attendees and staff members alike
- Increased employee awareness of security protocols through comprehensive training sessions
- Managed access control systems effectively, ensuring only authorized personnel were granted entry to restricted areas
- Maintained detailed records of all security-related activities for accurate reporting and analysis purposes
- Responded quickly to incidents and assessed active situations for security concerns
- Completed full building and grounds patrols to spot and investigate concerns
Operations Executive
Concord Security
01.2018 - 12.2021
- Used data-driven decision-making techniques to identify areas of improvement within operations processes.
- Managed budgets effectively while balancing competing priorities, ensuring optimal allocation of resources towards critical projects.
- Reported issues to higher management with great detail.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Assisted in recruiting, hiring and training of team members.
- Implemented strategic initiatives that resulted in significant improvements in operational performance
- Used data-driven decision-making techniques to identify areas of improvement within operations processes
- Reduced operational costs through the identification of inefficiencies and implementation of cost-saving measures
- Assisted in the development of long-term strategies that supported sustainable growth for the company
- Monitored digital access, used shredders and locked filing cabinets to protect confidential information
- Collaborated on operational support tasks to achieve common goal
- Conducted emergency preparedness training to reduce fear, anxiety and losses that accompany disasters
- Performed statistical analyses to gather data for operational and forecast team needs
- Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
- Assisted in recruiting, hiring and training of team members
Operations Executive
Security&RiskSolution
01.2012 - 12.2018
- Coordinated with artists and management teams to ensure smooth backstage operations during concerts.
- Collaborated with marketing team to promote upcoming events through social media and email campaigns.
- Worked closely with security personnel to proactively address potential issues before they escalated.
- Maintained clean facilities throughout each event, ensuring a pleasant atmosphere for concertgoers.
- Prepared annual budgets with controls to prevent overages
Education
High School Diploma -
Smk Ringlet Cameron Highland
Cameron Highland 04.2001 -
Skills
Information Security
Security management
Incident Response
Firewall Management
Access Control
CCTV Monitoring
First Aid Certified
Security camera monitoring
Patrolling
Report Preparation
Security operations experience
ID Verification
Sensitive information handling
Complex Problem-Solving
Workplace Safety
Alarm systems
Relationship building and management
Traffic Control
Staff Management
Reporting skills
Incident Reporting
Emergency planning
Timeline
Senior Security Officer
Security Enforcer
01.2021 - 02.2024
Operations Executive
Concord Security
01.2018 - 12.2021
Operations Executive
Security&RiskSolution
01.2012 - 12.2018
High School Diploma -
Smk Ringlet Cameron Highland
04.2001 -