Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic

Jonathan Yong

Kota Kinabalu

Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work History

Service Executive

Melinau Auto Inanam Sdn Bhd
08.2023 - Current
  • Managed challenging client situations with professionalism, resolving issues and maintaining positive relationships.
  • Coordinated resources efficiently during high-volume periods, ensuring timely completion of all tasks without compromising quality.
  • Consistently met or exceeded quarterly sales targets by effectively managing client accounts and nurturing long-term partnerships.
  • Introduced improvements in workflow management systems that led to more efficient task prioritization and resource allocation across teams.
  • Established team priorities, maintained schedules and monitored performance.

Service Advisor

Proton World Car Care Service Center
02.2023 - 06.2023
  • Worked as a Degree Intern as a service advisor
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Provided exceptional customer service, resolving complaints diplomatically and efficiently.

Technician

Penampang Borneo Auto Parts
5 2020 - 12.2020
  • Worked as an Diploma Intern technician to do technical work for vehicle repair
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.

Education

Diploma in Automotive Technology -

Despark International College
Petaling Jaya, Selangor
04.2018 - 05.2020

Bachelor of Engineering in Automotive - undefined

Despark International College
Petaling Jaya, Selangor
01.2021 - Current

Skills

MS Office

R1 Ansys Software

Customer Service

Problem Solving

Personal Information

  • Place of Birth: Kota Kinabalu
  • Date of Birth: 08/14/2000
  • Nationality: Malaysian

Languages

English
Malay
Chinese

Timeline

Service Executive

Melinau Auto Inanam Sdn Bhd
08.2023 - Current

Service Advisor

Proton World Car Care Service Center
02.2023 - 06.2023

Bachelor of Engineering in Automotive - undefined

Despark International College
01.2021 - Current

Diploma in Automotive Technology -

Despark International College
04.2018 - 05.2020

Technician

Penampang Borneo Auto Parts
5 2020 - 12.2020

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Jonathan Yong