Jonathan Mills

An accomplished manager and results-driven with more then 10 years of commercial and industrial exposure across multiple industries. Possess strong focus and great success in management and operational workflow. Always pragmatic and savvy in identifying business strengths & weakness as well as remodeling business processes, presiding over people development, building accord, recognizing and accelerating employees strength over the “right task” to the “right person” and building potent teams that will overcome daunting tasks.

• DIRECTOR, Modelle International Corp (M) Sdn. Bhd., 03/01/09, Present, Reengineer, direct and streamline all work-flow, systems and processes. Involved in mentoring, training and providing leadership to all levels of the organisation. Initiated and encouraged employee development to improve essential operative skills increasing productivity and customer satisfaction.
• GENERAL MANAGER, Extec Malaysia Sdn. Bhd., 03/01/03, Present, Providing leadership in all aspects of operations in support of business strategy. Reengineer, direct and streamline all work-flow, systems and processes. Customer profiling and data recording. Training & motivating employees on aspects of employee engagement, basic company policies and HR strategies and business objectives. Generating new revenues line to adapt to the global economic crunch :- - Merchandising - Streamlining of events managements - Package offerings of customization of corporate gifts & products. Responsible for customer response on inquiries. Monitor daily productivity. Manage, help generate and qualify sales leads. Market survey generation of competitor databases and assessing, devising, and implementing of marketing promotions.
• GENERAL MANAGER, Edgency (M) Sdn. Bhd., 03/01/03, 12/01/04, In charge of operational and administrative processes to support business objectives. Strategic planning for market penetration and distribution channels. Consulting and business development. Market survey generation of competitor databases and assessing, devising, and implementing of marketing promotions. Responsible for customer response on inquiries. Monitor daily productivity. Manage, help generate and qualify sales leads.
• Part Time, Creative Events Management, Damansara Utama, KL, 11/01/01, 01/01/02, Responsibilities: 1. Setup of backdrop 2. Setup of stage 3. Setup of sound system & lights 4. Coordination of event and also usher guests in.
• Part Time, JW Event Management, TTDI, KL, 11/01/00, 12/01/00, Responsibilities: 1. Setup of backdrop 2. Setup of stage 3. Setup of sound system & lights 4. Coordination of event and also usher guests in.
• OPERATIONAL EXECUTIVE, Stars Restaurant, Tai Tong Group of Companies, 12/01/01, 04/01/02, Generate reports daily, weekly and monthly. Arrangement of employee’s daily duty roster and management’s monthly work schedules. Inventory control of the F&B for Stars Restaurant. Train new employees on operational workflow of company policies. Market survey generation of competitor databases and assessing, devising, and implementing of marketing promotions. Responsible for customer complaints and feedbacks. Monitor daily productivity.

• Mr. Jeff Wong, jeffwong100@hotmail.com, +65 9191 4763
• Ms. Coreen Sham, coreen@acs.my, 012-3700 593