Summary
Overview
Work History
Education
Skills
References
Timeline
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Jonathan Kok

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Summary

To leverage my extensive background in Fintech and Digital Banking, along with my expertise in product development and customer-centric strategies, to spearhead transformative initiatives within the financial services industry. Seeking a dynamic role where I can drive digital innovation, enhance customer experiences and optimize financial processes through the strategic integration of technology and data analytics. Committed to delivering measurable results that empower individuals and businesses to thrive in the evolving digital economy.

Overview

7
7
years of professional experience

Work History

Senior Associate Regional Merchant Development

Touch N Go Digital
11.2019 - Current
  • Identified potential areas for merchant acquisitions and analyzed takeover opportunities.
  • Acquired new chain stores and mass-market merchants, expanding the company's reach.
  • Collaborated with existing partners and newly acquired partners to explore potential collaborations.
  • Increased in payment acceptance of TNGD Static Payment with high visibility.
  • Managed and assisted the company in growing User and Merchant AAU, MTU and MAU.

Retail Operation Associate

Samsung Malaysia Electronics
05.2017 - 11.2019
  • Led teams of promoters, merchandisers, and trainers in Central and East Coast Malaysia regions
  • Managed key accounts of electrical dealers, ensuring monthly targets were met
  • Analyzed monthly target achievements and adjusted strategies accordingly
  • Designed product incentive and commission schemes for promoters

Education

Bachelor of Business - Banking & Finance

Taylors University
Malaysia
04.2001 -

Skills

Soft Skill

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References

Available upon request.

Timeline

Senior Associate Regional Merchant Development

Touch N Go Digital
11.2019 - Current

Retail Operation Associate

Samsung Malaysia Electronics
05.2017 - 11.2019

Bachelor of Business - Banking & Finance

Taylors University
04.2001 -

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