Experienced with developing comprehensive marketing strategies that drive brand growth and customer engagement. Utilizes data-driven insights to optimize campaign performance and market positioning. Track record of leading teams to exceed expectations through innovative marketing solutions.
Knowledgeable with proven track record in leading high-performing marketing teams and executing innovative campaigns. Successfully transformed underperforming brands and launched impactful marketing strategies. Demonstrated expertise in strategic planning and cross-functional collaboration.
Overview
10
10
years of professional experience
1
1
Certification
4
4
Languages
Work History
Head of Marketing
GB Motors
01.2021 - Current
Digital Marketing Manager Isuzu Commercial Vehicles & BYD Electric Vehicles (Northern Region & Setia Alam)
Role Overview I lead a marketing team of four to drive brand dominance and lead generation for two distinct automotive verticals: Isuzu (Commercial Fleet/B2B) and BYD (Lifestyle EVs/B2C). My approach bridges the gap between technical performance marketing and high-engagement content strategies across Facebook, TikTok, Xiaohongshu, and Google.
Specialized Focus: TikTok & Video Strategy
Viral Content Direction: Developed "edutainment" strategies merging viral audio trends with vehicle highlights (e.g., BYD tech features vs. Isuzu load capacity) to capture Malaysian audiences.
Live Commerce Operations: Orchestrate high-frequency TikTok & FB Live sessions, managing run-sheets and host training to drive real-time booking inquiries.
Production & Ads: Expert in mobile videography and advanced CapCut editing for high retention. Utilize Spark Ads and Pixel tracking to retarget video viewers into qualified leads.
Key Responsibilities
Campaign Execution: End-to-end management of Meta Ads & Google Ads, optimizing for lower CPL and high ROAS using GA4 and Facebook Pixel data.
Platform Diversity: Tailoring brand voice for different demographics—professional reliability for Isuzu fleet buyers vs. lifestyle tech focus for BYD on Xiaohongshu (Red).
O2O Strategy: Aligning digital campaigns with physical roadshows and showroom events to ensure online buzz converts to offline footfall.
Leadership: Mentoring junior staff in copywriting, video editing (Adobe Suite), and campaign analytics.
Key Achievements
Sales Impact: Increased total sales volume by 50% via targeted digital funnels.
Lead Generation: Achieved 45% YoY growth in qualified leads for both fleet and EV segments.
Social Engagement: Boosted engagement by 60%, driven by a revamped short-form video strategy.
Conversion: Improved landing page conversion by 25% through content testing and SEO.
Senior Marketing Executive
GB Motors
01.2020 - 01.2021
Key Responsibilities
Campaign Execution & Product Launches:
Developed and implemented digital advertising plans aligned with model positioning, including the successful launch of the Isuzu Stealth.
Managed Facebook Live streaming logistics to drive real-time engagement during new model reveals.
Produced and edited video content, including customer testimonials and vehicle reviews, to build social proof and brand trust.
Graphic Design & Creative Production:
Created marketing artwork using Adobe Photoshop and Illustrator for digital web content and physical festival items (e.g., Red Packets, Goodie Bags, Invitation Cards, GIF greetings).
Managed digital creative production to support cross-channel partnerships and media campaigns.
Lead Generation & Sales Operations:
Utilized ManyChat, WhatsApp Business, and Wix to build automated funnels that collected and qualified leads.
Managed the sales pipeline using Trello, ensuring all inquiries from social media were tracked, responded to, and followed up on to achieve sales targets.
Curated new sales opportunities by organizing local marketing events and integrating them with social media promotion.
E-Commerce & Community Management:
Managed daily operations for Facebook, Instagram, Google My Business, and E-commerce platforms, ensuring all customer info and promotions were up-to-date.
Acted as the primary administrator for responding to and processing incoming inquiries generated via social platforms.
Marketing Executive
Goh Brothers Motor Sdn Bhd
12.2018 - 12.2019
Key Responsibilities
Luxury Brand Strategy & Launches:
Developed and implemented digital media plans aligned with global model positioning, successfully executing campaigns for the Audi Q2, Q5, and Q8.
Created digital strategies to drive brand desirability and lead generation within the affluent Northern Region market.
Creative Production & Design (Hands-On):
Designed high-quality marketing assets using Adobe Photoshop and Illustrator, including web promotions, EDMs, brochures, price lists, and festival merchandise (Red Packets, Goodie Bags).
Edited promotional videos using Adobe Premiere Pro for social media and showroom displays.
Demonstrated creative agility by leading third-party agencies in developing video and display assets that matched the distinct "Voice of Audi."
Performance Marketing & Analytics:
Managed digital metrics across Google Analytics, Facebook Ads, and Waze Advertising, providing actionable recommendations to optimize ad spend.
Monitored monthly marketing accounts, analyzing variances to ensure all campaign costs remained strictly within budget levels.
Sales Operations & E-Commerce:
Oversee full-cycle E-commerce sales and marketing activities, from product uploading to inquiry processing.
Curated new sales opportunities by executing local marketing events and following up on leads generated via social platforms.
Managed the daily content and community engagement for Facebook, Instagram, and WhatsApp Business.
Key Achievements
Successfully launched digital campaigns for the Q-Range (Q2, Q5, Q8), driving targeted traffic to showrooms.
Integrated Waze Advertising into the media mix to drive location-based traffic to the dealership.
Streamlined the content production process by combining in-house design (Adobe Suite) with effective agency management.
Ad Platforms: Facebook Ads Manager | Waze Ads | Google Analytics.
Marketing Executive
Magnum 4D Berhad
01.2017 - 11.2018
Key Responsibilities
Retail Network Management (155 Outlets):
Enforced brand compliance across 155 agencies, ensuring display setups and visual merchandising aligned strictly with corporate standard requirements.
Conducted regular audits to monitor outlet performance and adherence to operational guidelines.
Event Management & On-Ground Activation:
Planned and executed the Magnum Million Ringgit Draw roadshows across diverse venues, ranging from community centers (temples) to private corporate dinners, ensuring high engagement and logistical smoothness.
Coordinated Corporate Social Responsibility (CSR) and corporate events, liaising with internal stakeholders and external vendors.
Strategic Partnerships & Promotion:
Explored and secured strategic partners for joint promotions to expand brand reach and customer acquisition.
Monitored latest advertising trends and digital innovations to propose fresh promotional mechanics.
Corporate Communications & Content:
Drafted bilingual media content, including press releases, speeches, and briefing documents (including translation and proofreading).
Managed the organization’s web portal, ensuring corporate messages and content were current and accurate.
Monitored media news alerts to track brand sentiment and industry issues.
Sales Analysis & Reporting:
Compiled and analyzed monthly sales data from all 155 outlets, creating comprehensive sales comparison charts to track agency performance against targets.
Key Achievements
Operational Scale: Successfully maintained 100% brand consistency across a massive network of 155 retail locations.
Event Success: Executed the "Million Ringgit Draw" series with zero compliance issues and high participant engagement.
Data-Driven Insights: Streamlined the monthly sales reporting process, providing management with clear visibility on regional performance trends.
Sales & Marketing
Swhengtee International Sdn Bhd
12.2015 - 12.2016
Key Responsibilities
Event Management & TV Production:
TV Show Launch: Spearheaded the planning and execution of the "Anyone Could Be A Property Millionaire" TV show launch and the inaugural Property Expo.
Large-Scale Events: Organized the "Property Forecast Talk 2016" at Mid Valley Mega Mall, managing logistics, crowd control, and marketing to ensure high attendance.
Project Launches: Organized exclusive promotional events for the Arte Mont Kiara project in collaboration with Nusmetro.
Business Development & Sponsorships:
Sponsorship Acquisition: Successfully secured corporate sponsorships for the company’s events and TV productions, negotiating terms to maximize funding and brand exposure.
Developer Relations: Acted as the primary liaison with property developers to facilitate project development collaborations and joint marketing efforts.
Sales Targets: Executed aggressive sales strategies to meet personal and team KPIs, managing the pipeline from initial inquiry to closing.
Marketing Operations & Research:
Market Intelligence: Conducted comprehensive competitor analysis and market surveys, compiling reports to guide pricing and promotional strategies.
Collateral Management: Oversaw the production of all marketing tools (leaflets, banners, sales kits), ensuring accuracy and brand alignment before distribution.
Agent Management: Monitored and managed external sales agents, ensuring they adhered to sales protocols and met performance targets.
Data Analysis & Strategy:
Analyzed historical event data and sales track records to create data-driven "Pre-Marketing Plans" for upcoming launches.
Managed all inbound inquiries from phone, email, and social media, ensuring rapid response times.
Education
Bachelor of Marketing - Marketing
Taylor's University College
Petaling Jaya, Selangor, Malaysia
12.2016
Bachelor of Marketing - PR & Marketing
Taylor's University College
12.2016
Diploma of Advertising - undefined
Taylor's University College
12.2013
Skills
Photo Editing (Adobe Photoshop)
Certification
Malaysian Driving License Class D, Current
Timeline
Head of Marketing
GB Motors
01.2021 - Current
Senior Marketing Executive
GB Motors
01.2020 - 01.2021
Marketing Executive
Goh Brothers Motor Sdn Bhd
12.2018 - 12.2019
Marketing Executive
Magnum 4D Berhad
01.2017 - 11.2018
Sales & Marketing
Swhengtee International Sdn Bhd
12.2015 - 12.2016
Bachelor of Marketing - PR & Marketing
Taylor's University College
Diploma of Advertising - undefined
Taylor's University College
Bachelor of Marketing - Marketing
Taylor's University College
Personal Information
Driving License: Malaysian Driving License Class D