Microsoft Word, Microsoft Excel, UBS Accounting
Joleen S Y Goh
HR Manager
Cheras,Selangor
Summary
Proven Office Manager with a track record of enhancing team dynamics and improving operational efficiency at YM Chin & Partners. Skilled in staff management and administrative support, adept at handling sensitive information and coordinating office logistics. Achieved a seamless integration of new employees, demonstrating exceptional multi-tasking and project management abilities.
Overview
37
37
years of professional experience
5
5
Languages
Work History
Office Manager
YM Chin & Partners
10.2007 - 12.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Office Manager
Y M Chin & Lee
07.1999 - 10.2007
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Secretary
Michael Chen & Lee
09.1987 - 06.1999
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Education
Sijil Pelajaran Malaysia -
Private Secretarial Course Diploma - Secretarial Course
12.1987
Skills
Excellent multi-tasking ability
Software
Interests
Travelling
Watching movies
Referee
1. Ms Y M Chin
Senior Partner of YM Chin & Partners
H/P 017-2010133
2. Ms Liew Chee Leng
Partner of Oon & Yeoh
H/P 013-3908031
3. Mr Michael Lee
Partner of KKLee Chambers
H/P 017-8738788
Timeline
Office Manager - YM Chin & Partners
10.2007 - 12.2024
Office Manager - Y M Chin & Lee
07.1999 - 10.2007
Secretary - Michael Chen & Lee
09.1987 - 06.1999
PESS Secondary Girls School - Sijil Pelajaran Malaysia,
Goons Institute - Private Secretarial Course Diploma, Secretarial Course
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