(John) Jun Hong Chua
Sales, Product Specialist And Site Specialist
Petaling Jaya
Summary
Proactive Product Specialist with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team. Talented in day-to-day product management and market analysis. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work History
Product Specialist
SNAP ON PTE LTD
01.2023 - Current
- Aviation, military, Automotive and Agricultural
- Recruited by management to both develop new snap on distributer
- Corporate sales presentation for distributer
- Develop new market (palm industry)
- Market research on new markets that yet to be identified
- Balancing marketing budget along with distributors sales target
- Solving user’s technical issues, along with providing detailed and correct information
- Solving distributer issues such as credit and after sales services
- Continually expanded knowledge of military and automotive product line.
OPE Product Executive
Makita Malaysia Power Tools Sdn Bhd
04.2021 - 12.2022
- Agricultural & Industrial & Construction
- Recruited by management to both develop new OPE users and recruit new OPE distributer
- Corporate sales presentation for distributer
- Demonstration of outdoor equipment machinery to users
- Develop new strategy to penetrate agricultural market
- Continued to build knowledge on new machinery
- Market research on new markets that yet to be identified
- Balancing marketing budget along with distributer’s sales target
- Solving user’s technical issues, along with providing detailed and correct information
- Solving distributer issues such as credit and after sales services
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
Leasing Manager
Bumico Building Material Mall
08.2019 - 03.2021
- Industrial & Construction
- Recruited by management to find suitable tenant for building material Mall
- Corporate sales presentation for tenant
- Creating business proposals for Client
- Effectively merchandised sections, in-store promotions, signage, pricing, and displays
- Assisted in building mall Set up from ground up
- Continued to build a knowledge on new machinery and building Material
- Entertaining local customers and also overseas customers
- Market research to ensure tenant product remain competitive (especially overseas client)
- Assist client to the right market
Jobsite Specialist
Techtronic Industries
07.2017 - 07.2019
- Industrial & Construction
- Corporate sales presentation
- Consults application related to machine and tool
- Involve in various type of industries – railway, construction, applicators, auto sports, aerospace and automotive
- Participate as a key member of the companies’ implementation team(s) to understand workflows, configuration/design decisions and to assist with project coordination and site readiness
- Support the planning and facilitation of training sessions
- Research (new projects and also main ongoing projects)
- Build on new market for the company
- Planing event and schedule
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Interpreted clients' needs and introduced services to fit specific requirements.
Sales Engineer
Lee Engineering Sdn Bhd
03.2015 - 07.2017
- Industrial & Construction
- Corporate sales presentation
- Specialize in energy saving compressor
- Approaches potential clients by utilizing mailings and phone solicitation
- Determine client needs, horse power and etc
- Fostered strong customer relationships throughout territory
- Produced weekly reports documenting sales activities; and kept abreast of trends, competitive products and industry developments
- Make sure client get the most out of the machine (maximize power saving)
- Recruited only to build on new user sales in territory (Rawang, kepong, sungai buloh
- Bandar sri damansara, hicom and etc)
Manager, Restaurant
Pappamia Group Pte. Ltd Management
06.2013 - 02.2015
- Interact with customers and Retaining customers by being friendly and courteous
- Attention to Detail: food standards, costs, safety, etc
- Leadership: organizing the team during heavy shifts, resolving conflicts and getting the job done
- Management Skills: deal with costs, pricing and creating work schedules
- Organizational Skills: Keeping work schedules, shipments, cleaning schedules
- Problem-Solving Skills: Dealing with employee conflict, irate customers, being able to come up with a solution quickly is a needed skill
- Speaking Skills: accurately and easily communicate standards and cooking methods to staff, give orders and speak with customers clearly
- Stamina: long days around hot cooking elements, much of it on their feet
- Marketing: market restaurant to tour agencies, gaining customers in groups to dine in restaurant
- Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- (3 months working experience in china) Event manganement, Pappa Gourmet
Education
Sekolah Sri Inai Petaling Jaya
01.2000 - 04.2002
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Sekolah Sri Inai Petaling Jaya, Sijil Pelajaran Malaysia (SPM)
01.2003 - 04.2004
Diploma - Business
Taylors University College
01.2004 - 04.2005
Bachelor of Business - Marketing
Victoria University (Sunway University)
01.2008 - 04.2011
Skills
Sales expertise
Accomplishments
- Collaborated with Makita distributors/reseller in the development commercial value for cordless outdoor power tools.
- Achieved a tender of 400 unit battery powered pole saw by introducing modified pole saw for palm harvesting tasks. Documented and resolved labor and enviromental issue which led to the palm cutters success
- Achieved orders for impact wrench by MMC gamuda by completing required demonstration with the correct and efficient tools.
Timeline
Product Specialist
SNAP ON PTE LTD
01.2023 - Current
OPE Product Executive
Makita Malaysia Power Tools Sdn Bhd
04.2021 - 12.2022
Leasing Manager
Bumico Building Material Mall
08.2019 - 03.2021
Jobsite Specialist
Techtronic Industries
07.2017 - 07.2019
Sales Engineer
Lee Engineering Sdn Bhd
03.2015 - 07.2017
Manager, Restaurant
Pappamia Group Pte. Ltd Management
06.2013 - 02.2015
Bachelor of Business - Marketing
Victoria University (Sunway University)
01.2008 - 04.2011
Diploma - Business
Taylors University College
01.2004 - 04.2005
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Sekolah Sri Inai Petaling Jaya, Sijil Pelajaran Malaysia (SPM)
01.2003 - 04.2004
Sekolah Sri Inai Petaling Jaya
01.2000 - 04.2002
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