Summary
Overview
Work History
Education
Skills
Software
Certification
Work Availability
Timeline
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John Lim

Chief Operating Officer

Summary

Experienced Chief Operating Officer with a background in Media Management and 7+ years experience growing revenue for a Malaysian based global health technological company serving over 10 countries. Featured pioneer mover in the Health Technology industry in VulcanPost.

Overview

11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
4
4
Languages

Work History

Group Chief Operating Officer

George Healthcare Berhad
Kuala Lumpur, Kuala Lumpur
12.2019 - Current

Highlights:

Drove 30+ employees in a Health Technology Group of Companies to grow from $0 to $40M valuation in 2 years.


Key Focus in managing Group Operations, Marketing, Strategy Research, and Development.


  • Increased yearly profits by 200% by driving teams to identify new business areas during the pandemic
  • Led product development teams to develop over 8 new product lines that anticipated unmet customer needs. Handled over 3 million customers.
  • Worked with the marketing division to develop 3 new cross-platform campaigns that added to yearly profits.
  • Collaborated with the IT team to create a proprietary hospital clinical system software's that are currently used by 3 private group hospitals.

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Chief Commercial Officer

George Medical Getaway
Kuala Lumpur, Kuala Lumpur
01.2017 - Current

Highlights:

  • Synthesized company and competitor performance data to discover untapped markets for Medical Tourism with in South East Asia.
  • Recruited, mentored and supported high-performing members of sales and marketing teams.
  • Designed and executed successful sales and marketing procedures using innovative strategies.
  • Grew Company Revenue by 3x upon joining the team.


(Please request for extended summary)

Chief Communications Officer

George Medical Getaway
Kuala Lumpur, Kuala Lumpur
10.2015 - 01.2017
  • Built and strengthened relationships with members of media in order to promote positive coverage.
  • Managed media relations and campaigns to address public communications in crisis situations.
  • Listened carefully to each caller, asking vital questions and worked hard to keep caller calm in very stressful situations.
  • Provided in-depth information to first responders enroute to emergencies in order to prepare them for diverse situations.
  • Represented company at multiple public forums and conferences.
  • Oversaw website copy and social media platforms.
  • Managed communications with external and internal stakeholders across entire incident lifecycle.

Media Planner

IPG Mediabrands
Petaling Jaya, Selangor
01.2014 - 02.2015
  • Winner of 2014 Malaysia Media Awards Best Advertiser
  • Designed overall media campaign objectives, defining project goals and outlining client and brand limitations.
  • Incorporated media database technologies such as tagging, tracking and ad service metrics into media planning efforts.
  • Increased brand awareness through creation of innovative print and digital productions for major publications.
  • Fostered inter-agency relationships with creative agency teams, aligning company-wide efforts to optimize media throughput.
  • Oversaw digital billing processes for content creators and media management personnel.
  • Researched and developed media buying plans, prioritizing cost-effective content with maximum impact.
  • Identified and monitored KPIs for new and existing digital media properties.
  • Prepared performance analysis reports on media properties, presenting findings to Brands.

Project Executive

Ogilvy
Kuala Lumpur, Kuala Lumpur
02.2013 - 01.2014
  • Evaluated project performance and made proactive adjustments to maintain quality and schedule.
  • Created strategic plans to turn leadership mandates into actionable project plans.
  • Compiled daily field report, detailing all key activities and outlining project progress for stakeholders.
  • Handled scheduling of subcontractors and staff to complete projects within required timeframes.
  • Facilitated communication between departments and project stakeholders.
  • Built impactful relationships with clients and suppliers.
  • Participated in project budget and cost control measures, tracking progress and making necessary financial adjustments to meet company goals.

Education

Bachelor in Media Management,Communication & Study -

University of South Australia
07.2009 - 07.2013

Skills

    Planning and execution

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Software

Data Science & Analytics

Blockchain

Certification

Google Ads Specialist

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Google Ads Specialist

01-2021

Group Chief Operating Officer

George Healthcare Berhad
12.2019 - Current

Chief Commercial Officer

George Medical Getaway
01.2017 - Current

Chief Communications Officer

George Medical Getaway
10.2015 - 01.2017

Media Planner

IPG Mediabrands
01.2014 - 02.2015

Project Executive

Ogilvy
02.2013 - 01.2014

Bachelor in Media Management,Communication & Study -

University of South Australia
07.2009 - 07.2013
John Lim Chief Operating Officer