Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic
John George

John George

Program / Project Manager
Kuala Lumpur

Summary

Tech-savvy Project Manager well-versed in all aspect's of project management from inception to completion.

More than 15 years of progressive management experience and repeated success in developing project initiatives, directing project plans and achieving revenue performance targets. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

28
28
years of professional experience
2
2
Certifications

Work History

Project Manager

SHELL
02.2022 - 09.2024
  • The project manager for SDWAN global deployment oversees the planning, execution, and delivery of a network transformation project that involves deploying software-defined wide area network (SDWAN) solutions across multiple regions and locations.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Negotiated and managed third-party contracts related to project deliverables.

Project Manager Extended Reality (XR)

MINISTRY XR
04.2022 - 02.2023

• Project Planning and Execution: Developed comprehensive project plans for XR initiatives, including timelines, resource allocation, and budget management.
Stakeholder Management: Collaborated with stakeholders to define project scope, goals, and deliverables, ensuring alignment with business objectives.
Team Leadership: Led cross-functional teams, including developers, designers, and QA testers, to deliver high-quality XR solutions on time and within budget.
Technology Integration: Oversaw the integration of XR technologies (AR, VR, MR) into existing systems and workflows, ensuring seamless user experiences.
Risk Management: Identified potential project risks and implemented mitigation strategies to minimize impact on project timelines and outcomes.
Quality Assurance: Ensured all XR projects met quality standards through rigorous testing and validation processes.
User Training and Support: Developed training materials and conducted sessions to educate end-users on XR applications and best practices.
Performance Monitoring: Tracked project performance using appropriate tools and techniques, providing regular updates to stakeholders.
Innovation and Improvement: Stayed updated with the latest XR trends and technologies, continuously seeking opportunities to enhance project outcomes.

Logistics Project Manager

Anchanto
10.2020 - 04.2022
  • Working knowledge of Ecommerce Applications (SAP-ERP) and Ecommerce Application development and deployment, and familiarity with Merchandising and Supply Chain systems.
  • Developed strong relationships with vendors, leading to improved pricing and service levels.
  • Spearheaded cost-saving initiatives, resulting in significant savings on operational expenses without compromising quality or service levels.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.

Software Project Manager

DHL Worldwide Express
02.2020 - 01.2021

Led a cross-functional team of 15 developers, designers, and QA testers to launch a new logistics management system, reducing delivery times by 25%.
Implemented Agile methodologies, which improved project delivery times by 30% and enhanced team collaboration.
Reduced project costs by 15% through innovative resource management and vendor negotiations.
Achieved a project satisfaction rate of 95% among stakeholders and clients by maintaining clear communication and managing expectations effectively.

Project Manager

AT&T SHELL
01.2018 - 12.2019
  • Managed and led global network infrastructure projects for Shell Oil Company in all business areas.
  • Collaborated with cross-functional teams to draft project schedules and plans with various Shell business units, Upstream, Downstream, Pipeline, Retail, Trading, and Global functions.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.

Project Manager Banking and Finance

Silverlake Axis
11.2016 - 12.2017

Project Planning and Execution: Developed detailed project plans for the delivery of bank cards and systems upgrades, including timelines, resource allocation, and budget management.
Stakeholder Management: Coordinated with internal and external stakeholders to define project scope, objectives, and deliverables, ensuring alignment with business goals and regulatory requirements.
Vendor Management: Managed relationships with card manufacturers, software vendors, and other third-party service providers to ensure timely and quality delivery of project components.
Risk Management: Identified potential project risks and implemented mitigation strategies to minimize impact on project timelines and outcomes.
Regulatory Compliance: Ensured all projects adhered to relevant financial regulations and standards, including PCI DSS compliance for card issuance and data security.
Quality Assurance: Oversaw testing and validation processes to ensure the upgraded systems and new bank cards met quality standards and functional requirements.
Team Leadership: Led cross-functional teams, including IT, operations, and customer service, to deliver high-quality solutions on time and within budget.
User Training and Support: Developed training materials and conducted sessions to educate bank staff and customers on new systems and card functionalities.
Performance Monitoring: Tracked project performance using appropriate tools and techniques, providing regular updates to stakeholders, and ensuring project milestones were met.
Continuous Improvement: Assessed project outcomes and sought opportunities for process improvements and innovation in future projects.

Project Manager

AT&T / SHELL
03.2015 - 10.2016
  • Managed and led global network infrastructure projects for Shell Oil Company in all business areas.
  • Collaborated with cross-functional teams to draft project schedules and plans with various Shell business units, Upstream, Downstream, Pipeline, Retail, Trading, and Global functions.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.

Project Manager

DELL GLOBAL
11.2009 - 05.2014

Project Planning and Execution: Developed and executed project plans focused on optimizing client processes and implementing new tools, ensuring timely delivery, and adherence to budget constraints.
Client Relationship Management: Acted as the primary point of contact for clients, understanding their needs and ensuring project deliverables met their expectations. Tool Implementation: Oversaw the deployment of optimization tools and software, ensuring seamless integration with existing client systems.
Process Optimization: Analyzed client workflows and identified areas for improvement, implementing solutions that enhanced efficiency and productivity.
Team Coordination: Led cross-functional teams, including developers, analysts, and support staff, to deliver high-quality optimization solutions.
Performance Monitoring: Tracked project progress using appropriate metrics and tools, providing regular updates to clients and stakeholders.

Project Manager

IBM
08.2008 - 11.2009
  • Implement delivery plan to support network routing and technology for TFN routing, EXC (Interexchange carrier, Dedicated backbone connections).
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Led cross-functional teams to successful project completions, improving team cohesion and productivity with effective leadership strategies.

Sales Manager

TELESCIENCE MALAYSIA
09.2002 - 12.2007
  • Take the lead role in selling Telecoms Equipment products/services to prospective Telecoms and Oil and Gas organizations, along with managing distribution partner's activity within an assigned geographical region.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Broadband Network Design Engineer

ECHO Broadband
05.2001 - 06.2002
  • Design RF and fiber Network using WDM/DWDM technology for two-way HFC network operating at 5-862 MHz, providing Data, Telephony (VOIP), and Video.
  • Managed vendor relationships to negotiate favorable pricing on hardware acquisitions, reducing overall project costs substantially.
  • Provided expert-level support for mission-critical applications, ensuring optimal performance under heavy load conditions.

RF ENGINEER

Orange Telecoms
12.1996 - 04.2001
  • Earth Station International and Domestic Microwave 10 GHz Radio Base Station for GSM communication.
  • SR Telecom for Point-to-Multipoint Communication
  • Hughes TDMA Installation and Maintenance for Telecom.
  • Improved wireless communication quality by designing advanced RF systems for diverse applications.
  • Worked with software radar systems and digital and communications systems engineers to collaborate on RF solutions development.

Education

Master's Degree - Business Studies/Administration/Management

Australian Institute of Business /AeU
Kuala Lumpur, Malaysia
04.2014

Post Graduate Diploma - Engineering (Electrical/Electronic)

Federal Institute of Technology (FIT)
Kuala Lumpur, Malaysia
08.1992

Skills

Advanced Project Management

Certification

Prince 2

Additional Information

  • Dell Global: Global Proactive Notification communication, engage customers with personalized information while reducing the cost and time associated with manual communication process.
  • IBM Shared services: T1/E1 Trunk voice and data for IBM fortune 500 customers to run their data and voice using IBM/Telco integrated platform.
  • Telescience: Total elf offshore/onshore Telco projects. Telco Solutions consultant for all onshore and offshore communication, VSAT, Microwave and last mile equipment.
  • Orange (France Telecom): Telecoms upgrade projects. Deploy, test and commission various telecoms solutions for major Telco vendors in Malaysia.
  • Dutch Telecom broadband band upgrade

Languages

English
Native language
Bahasa Malaysia
Beginner
A1

Timeline

Project Manager Extended Reality (XR)

MINISTRY XR
04.2022 - 02.2023

Project Manager

SHELL
02.2022 - 09.2024

Logistics Project Manager

Anchanto
10.2020 - 04.2022

Software Project Manager

DHL Worldwide Express
02.2020 - 01.2021

Project Manager

AT&T SHELL
01.2018 - 12.2019

Project Manager Banking and Finance

Silverlake Axis
11.2016 - 12.2017

Project Manager

AT&T / SHELL
03.2015 - 10.2016

Project Manager

DELL GLOBAL
11.2009 - 05.2014

Project Manager

IBM
08.2008 - 11.2009

Sales Manager

TELESCIENCE MALAYSIA
09.2002 - 12.2007

Broadband Network Design Engineer

ECHO Broadband
05.2001 - 06.2002

RF ENGINEER

Orange Telecoms
12.1996 - 04.2001

Master's Degree - Business Studies/Administration/Management

Australian Institute of Business /AeU

Post Graduate Diploma - Engineering (Electrical/Electronic)

Federal Institute of Technology (FIT)
John GeorgeProgram / Project Manager