JOHARI MANSOR
MANAGER (BUSINESS DEVELOPEMENT
Kuang, Selangor
Summary
Innovative Sales Development Manager with 9 years of experience building sales teams and perpetuating brand image. Collaborative leader in sales development with creativity in client acquisition tactics and revenue generation. Established data analysis professional making numbers-driven operational decisions. Proactive with expertise in developing, implementing and strengthening marketing plans. Offers analytical, proactive approach to revamping strategies to meet changing needs. Talent for directing creative efforts and brand engagement combined with history of surpassing objectives.
Overview
34
34
years of professional experience
4
4
Languages
Work History
Manager of Business Development and Sales
AMANRA ENGINEERING & TECH SDN BHD
01.2024 - Current
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Conducted regular territory analyses to allocate resources effectively for optimal coverage and market penetration.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Outlet Manager
SIGMA ENERGY EV SDN BHD
02.2023 - 10.2023
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Answered questions about store policies and addressed customer concerns.
Sales Executive
BYD SISMA AUTO
01.2022 - 01.2023
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Analyzed past sales data and team performance to develop realistic sales goals.
Sales Manager
AMIRA VENTURES SDN BHD
03.2010 - 12.2019
- Managed accounts to retain existing relationships and grow share of business.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Sales Executive AUTOMOTIVE
CATRADE SDN BHD
03.2003 - 06.2006
- Used in-store system to locate inventory and place special orders for customers.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Monitored customers for signs of security concerns and escalated issues to management.
- Engaged in friendly conversation with customer to better uncover individual needs.
Assistant Manager
Hotel Istana Kuala Lumpur City Centre
05.1990 - 09.1996
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
TAYLOR'S COLLEGE OF HOTEL MANAGEMENT
04.2000
METHODIST BOYS SECONDARY SCHOOL
KUALA LUMPUR 04.2001 -
METHODIST BOYS SCHOOL
KUALA LUMPUR12.1983
Skills
Continuous Improvement
undefinedTimeline
Manager of Business Development and Sales
AMANRA ENGINEERING & TECH SDN BHD
01.2024 - Current
Outlet Manager
SIGMA ENERGY EV SDN BHD
02.2023 - 10.2023
Sales Executive
BYD SISMA AUTO
01.2022 - 01.2023
Sales Manager
AMIRA VENTURES SDN BHD
03.2010 - 12.2019
Sales Executive AUTOMOTIVE
CATRADE SDN BHD
03.2003 - 06.2006
METHODIST BOYS SECONDARY SCHOOL
04.2001 -
Assistant Manager
Hotel Istana Kuala Lumpur City Centre
05.1990 - 09.1996
TAYLOR'S COLLEGE OF HOTEL MANAGEMENT
METHODIST BOYS SCHOOL
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