Johaden mukoya
Kuantan
Summary
Adept at delivering compassionate care and emotional support, I honed my skills in patient management and vital signs monitoring at Minsons Confinement Center. My proactive approach in condition tracking and mentoring new staff showcases my ability to enhance patient well-being and operational efficiency, making me a valuable asset to any healthcare team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Care Provider
minsons confinement center
Kuantan -pahang, Malaysia
01.2024 - Current
- Administered medications according to instructions from the client's physician.
- Assisted with daily living activities, such as bathing, dressing, grooming, toileting, and meal preparation.
- Engaged in conversation with clients to provide emotional support and mental stimulation.
- Helped clients maintain a clean and safe living environment by performing household tasks such as laundry and light housekeeping.
- Monitored vital signs such as blood pressure, pulse rate, temperature and respiration when necessary.
- Assessed client needs on an ongoing basis and reported any changes to the supervisor or case manager promptly.
- Maintained accurate records of client progress notes regarding physical condition, medication administration and overall well-being.
- Followed prescribed care plans created by health professionals when providing services to each client.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Transported patients to medical, dental and personal care appointments.
- Supported bathing, dressing and personal care needs.
Volunteer
golden homes elder care
Perak-ipoh, Malaysia
08.2022 - 11.2023
- Prepared meals for children
- Maintained personal hygiene standards for children
- Engaged in play activities and accompanied children on trips
- Ensured the safety of the children at all times
- Trained new employees on the daily job duties, policies and procedures.
- Supervised staff to ensure quality customer service was being provided in a timely manner.
- Assisted with scheduling shifts to meet operational needs while ensuring labor cost controls were met.
- Identified areas of improvement through data analysis and monitoring of key performance indicators.
- Communicated effectively with internal stakeholders regarding any changes or updates related to the department's activities.
- Participated in regular meetings with upper management regarding progress towards meeting organizational goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Reviewed completed work to verify consistency, quality, and conformance.
Volunteer Care Assistant
Lusigetti District Hospital
12.2020 - 08.2021
- Assisted patients with personal hygiene and dressing.
- Managed care logs and patient registration.
- Prepared meals upon request for patients.
- Accompanied patients to doctors' appointments, shopping, or walks.
Education
Certificate - Advanced Care
Caring For Life Institution, Newton International College
Malaysia10-2024
Certificate III - Care Support Services, Aged Care Work
Florence Academy
12.2022
Skills
- Adherence Support for Medications
- Home Maintenance Aid
- Mobility support
- Medical office administration
- Appointment coordination
- Post-surgical care
- Case management
- Condition tracking
- Patient assessments
- Personal care
- Patient management
- Pediatric care
- Compassionate care
- Companionship skills
Certification
- Basic Life Support
- First Aid Certification
- Duty of Care
- Core Communication Skills
- Equality, Diversity & LGBTQ
- Dignity of Care
- Fluid & Nutritional Training
- Food Hygiene
- Infection Prevention & Control (Level 2)
- Working in a Person-Centered Way
- Conflict Resolution & Handling
- certificate of completion in health sciences certified caregiver
References
Available upon request
Accomplishments
- awarded medal of honor as a potential star
Timeline
Care Provider
minsons confinement center
01.2024 - Current
Volunteer
golden homes elder care
08.2022 - 11.2023
Volunteer Care Assistant
Lusigetti District Hospital
12.2020 - 08.2021
Certificate - Advanced Care
Caring For Life Institution, Newton International College
Certificate III - Care Support Services, Aged Care Work
Florence Academy