Joey Ng
Sales & Marketing
Simpang Ampat
Summary
I am a self-motivated, reliable, responsible and hard-working person.
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Inside Sales Coordinator
ABV GLOBAL HOLDINGS SDN BHD
11.2024 - Current
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Increased online traffic through effective search engine optimization strategies and keyword research.
- Photographed merchandise and prepared written descriptions of items for auction on company website.
- Negotiated favorable terms with suppliers for better pricing, delivery schedules, and payment options, leading to significant cost savings.
Sales & Marketing Associate
Chin Housing Property Management
06.2022 - 11.2024
- Negotiated favorable leasing terms with potential tenants, leading to increased profitability for property owners.
- Maintained detailed records of all transactions, inspection requests, and lease agreements for accurate documentation and compliance purposes.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted thorough background checks on potential tenants to maintain a safe living environment for all residents.
- Updated property listings regularly on various platforms, ensuring accurate information was readily available for prospective tenants searching online resources.
Business Development Executive
Linde Material Handling (M) Sdn Bhd
07.2021 - 06.2022
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Delivered presentations at industry conferences, raising company profile and attracting potential clients.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
Customer Support Associate
Haworth Industries Sdn Bhd
06.2019 - 06.2020
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Collaborated with the product development team by relaying customer feedback, leading to product improvements.
E-Commerce Executive
V TEN Marketing Sdn. Bhd
08.2016 - 04.2019
- Analyzed e-commerce data to identify trends, making informed decisions for inventory management and pricing adjustments.
- Monitored daily social media content implementation and consumer interaction to assess branding efforts.
- Created and maintained corporate website content with accurate prices, products and contact information.
Education
SPM level -
Sekolah Menengah Kebangsaan Simpang Empat
Skills
Strong negotiation
Customer relationship building
Sales support
Cold calling expertise
Customer service
Relationship building and management
Timeline
Inside Sales Coordinator
ABV GLOBAL HOLDINGS SDN BHD
11.2024 - Current
Sales & Marketing Associate
Chin Housing Property Management
06.2022 - 11.2024
Business Development Executive
Linde Material Handling (M) Sdn Bhd
07.2021 - 06.2022
Customer Support Associate
Haworth Industries Sdn Bhd
06.2019 - 06.2020
E-Commerce Executive
V TEN Marketing Sdn. Bhd
08.2016 - 04.2019
SPM level -
Sekolah Menengah Kebangsaan Simpang Empat