Joey Ng
Sales & Marketing
Simpang Ampat
Summary
I am a self-motivated, reliable, responsible and hard-working person.
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.
Overview
3
3
Languages
10
10
years of professional experience
Work History
Inside Sales Coordinator
ABV GLOBAL HOLDINGS SDN BHD
Bukit Mertajam, Penang, Malaysia
11.2024 - Current
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Increased online traffic through effective search engine optimization strategies and keyword research.
- Photographed merchandise and prepared written descriptions of items for auction on company website.
- Negotiated favorable terms with suppliers for better pricing, delivery schedules, and payment options, leading to significant cost savings.
Sales & Marketing Associate
Chin Housing Property Management
Penang
06.2022 - 11.2024
- Negotiated favorable leasing terms with potential tenants, leading to increased profitability for property owners.
- Maintained detailed records of all transactions, inspection requests, and lease agreements for accurate documentation and compliance purposes.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted thorough background checks on potential tenants to maintain a safe living environment for all residents.
- Updated property listings regularly on various platforms, ensuring accurate information was readily available for prospective tenants searching online resources.
Business Development Executive
Linde Material Handling (M) Sdn Bhd
Selangor / Penang
07.2021 - 06.2022
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Delivered presentations at industry conferences, raising company profile and attracting potential clients.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
Customer Support Associate
Haworth Industries Sdn Bhd
Kuala Lumpur
06.2019 - 06.2020
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Collaborated with the product development team by relaying customer feedback, leading to product improvements.
E-Commerce Executive
V TEN Marketing Sdn. Bhd
Penang
08.2016 - 04.2019
- Analyzed e-commerce data to identify trends, making informed decisions for inventory management and pricing adjustments.
- Monitored daily social media content implementation and consumer interaction to assess branding efforts.
- Created and maintained corporate website content with accurate prices, products and contact information.
Education
SPM level -
Sekolah Menengah Kebangsaan Simpang Empat
Skills
Strong negotiation
Customer relationship building
Sales support
Cold calling expertise
Customer service
Sales support
Timeline
Inside Sales Coordinator
ABV GLOBAL HOLDINGS SDN BHD
11.2024 - Current
Sales & Marketing Associate
Chin Housing Property Management
06.2022 - 11.2024
Business Development Executive
Linde Material Handling (M) Sdn Bhd
07.2021 - 06.2022
Customer Support Associate
Haworth Industries Sdn Bhd
06.2019 - 06.2020
E-Commerce Executive
V TEN Marketing Sdn. Bhd
08.2016 - 04.2019
SPM level -
Sekolah Menengah Kebangsaan Simpang Empat