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Experienced Fraud Analyst with a strong background in fraud detection tools and a track record of identifying and mitigating financial risks across the Travel Industry. Successfully reduced fraud losses at Expedia Group through expert Account and Supplier analysis. Highly skilled in fraud prevention, transaction monitoring, pattern recognition, and anomaly detection. Seeking to leverage comprehensive Fraud Detection capabilities to enhance risk management strategies and protect financial assets through data-driven fraud prevention.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adaptable professional with quick learning ability and a talent for adjusting to new environments

Detail-oriented Risk Management Specialist experienced in risk analysis, compliance assurance, and incident investigations. Developed impactful risk assessment reports that influenced strategic decision-making while enhancing revenue and customer satisfaction as an Account Manager. Built trusting relationships and represented product lines that provided effective solutions, leveraging negotiation, planning, and organizational skills to drive growth.

Proven Payment and Risk Management Specialist with a track record of enhancing organizational resilience at Consumer Cellular through advanced risk analysis and mitigation strategies. Expert in financial analysis and crisis management, I've significantly improved decision-making processes. My collaborative approach and critical thinking skills have driven successful cross-functional projects, demonstrating a keen ability to navigate complex challenges.

JOEL SERAPIO

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Risk Account Specialist

Customer Service Representative

Customer Sales Representative

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Degree Holder - Bachelor of Special Needs Education - Generalist

With Honors - Humanities and Social Sciences

Class Salutatorian -

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Risk Account Specialist

Customer Service Representative

Customer Sales Representative

Degree Holder - Bachelor of Special Needs Education - Generalist

With Honors - Humanities and Social Sciences

Class Salutatorian -

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