Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jodie Anak Donald

Kuching, Sarawak,13

Summary

Proven track record in enhancing client relationships and team leadership at LCT Credit Sdn Bhd, demonstrating exceptional problem-solving and attention to detail. Skilled in MS Office, I've significantly contributed to project success and client retention, showcasing a commitment to results through strategic planning and effective communication.

Overview

5
5
years of professional experience

Work History

Customer Account Consultant 1

LCT Credit Sdn Bhd
Kuching, Sarawak
01.2023 - Current
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
  • Onboarded and managed new client accounts to boost retention rates.
  • Collected, arranged, and input information into database system.

General Worker

K & L Farming Industries Sdn BHd
Kuching, Sarawak
01.2019 - 11.2022
  • Maintained clean and organized eggs.
  • Loaded, unloaded, and moved eggs to and from coop.
  • Followed written instructions to construct various types of eggs label.
  • Prepared and packing eggs by label.

Dental Assistant

William & Associates Dental Surgery
Kuching, Sarawak
01.2019 - 12.2020
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.

Education

SIJIL PELAJARAN MALAYSIA

SEKOLAH MENENGAH KEBANGSAAN PADAWAN
Kuching, Sarawak, Malaysia
12.2018

Skills

  • Problem-Solving
  • Attention to Detail
  • Team Leadership & Development
  • Client Relationships
  • MS Office

Timeline

Customer Account Consultant 1

LCT Credit Sdn Bhd
01.2023 - Current

General Worker

K & L Farming Industries Sdn BHd
01.2019 - 11.2022

Dental Assistant

William & Associates Dental Surgery
01.2019 - 12.2020

SIJIL PELAJARAN MALAYSIA

SEKOLAH MENENGAH KEBANGSAAN PADAWAN
Jodie Anak Donald