JOANN XACAVIRRA JOE
KOTA KINABALU SABAH
Summary
Dynamic professional with a proven track record in data collection and customer service excellence, honed at Jabatan Perangkaan Negara Sabah and other esteemed organizations. Expert in employing assertiveness and cross-cultural sensitivity to enhance operational efficiency. Skilled in geographical expertise, showcasing significant achievements in improving survey accuracy and customer satisfaction.
Overview
2
2
years of professional experience
Work History
AGRICULTURAL CENSUS TAKER
JABATAN PERANGKAAN NEGERI SABAH
KOTA KINABALU
2024.07 - 2024.11
- Asked questions in accordance with instructions to obtain person's name, address and age.
- Compiled, recorded and coded information derived from specified forms into predefined databases.
- Created survey sheets and worked on predefined surveys to gather census information.
BARISTA
THREE TASTE RESTAURANT
KOTA KINABALU
2023.09 - 2023.11
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
CASHIER
CAHAYA KUALITI SDN BHD
KOTA KINABALU
2023.03 - 2023.05
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Education
High School Diploma -
JESSELTON UNIVERSITY COLLEGE
METRO TOWN KOLOMBONG2025-09
SM ST PETER TELIPOK
TELIPOK , KOTA KINABALU2023-01
SJK (C) ST PETER TELIPOK
TELIPOK KOTA KINABALU2017-01
Skills
- Assertiveness
- Cross-cultural sensitivity
- Confidentiality
- Data collection
- Interviewing techniques
- Geographical expertise
Languages
Malay
First Language
English
Upper Intermediate (B2)
B2
Chinese (Mandarin)
Upper Intermediate (B2)
B2
Timeline
AGRICULTURAL CENSUS TAKER
JABATAN PERANGKAAN NEGERI SABAH
2024.07 - 2024.11
BARISTA
THREE TASTE RESTAURANT
2023.09 - 2023.11
CASHIER
CAHAYA KUALITI SDN BHD
2023.03 - 2023.05
High School Diploma -
JESSELTON UNIVERSITY COLLEGE
SM ST PETER TELIPOK
SJK (C) ST PETER TELIPOK