Results-driven sales leader with over 18 years of experience driving revenue growth, managing high-performing teams, building successful sales strategies.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
1
1
Certificate
Work History
Head - Corporate, Marine & TMC
Malaysia Airlines Berhad
05.2024 - Current
Spearhead Global Business Travel strategic initiatives to drive corporate sales, strengthen partnerships with Travel Management Companies (TMCs), and expand the Marine segment, contributing to overall revenue growth.
Develop and execute tailored commercial strategies to enhance engagement with corporate clients, ensuring alignment with their travel needs and business objectives.
Lead negotiations and relationship management with key stakeholders, including multinational corporations, TMCs, and industry partners, to optimize revenue opportunities.
Oversee pricing, contract structuring, and service delivery for corporate and marine accounts, ensuring competitive offerings and seamless customer experience.
Collaborate cross-functionally with revenue management, operations, and marketing teams to enhance product offerings and drive market differentiation.
Monitor industry trends, competitor activities, and market dynamics to identify growth opportunities and improve commercial performance.
Drive digital transformation and innovation initiatives to streamline corporate travel processes and improve service efficiency.
Provide strategic leadership to a high-performing team, fostering a culture of excellence, collaboration, and continuous improvement.
Head - Corporate & TMC Sales - India
Qatar Airways
04.2019 - Current
Spear head the Global, National, SME & TMC Business Strategy for the Country
Strategize and implement the commercial objectives inline with the vision and success for the country
Lead and Steer discussions pertaining to PLBs for the country with minimum cost of sale
Design the Corporate offering structure for the country with smooth implementation within the region
Maintain & Increase QR market share & exceed the topline revenue for the business (USD : 110M)
Drive the Acquisition strategy for the country, with segment-based approach for long term success
Lead & Coach the Corporate Sales team with defined business objectives
Responsible for Key Projects that will enhance the revenue mix of Business Channels (GST Portal launch, Beyond Business Implementation, Profile Dashboard)
Corporate Manager - India
Vistara, TATA - Singapore Airlines
02.2017 - 01.2019
Responsible to Design the Corporate Strategy and Implement across all regions in India
Responsible for growing and retaining Corporate Business in India
Attention to detail on the growth of Top 100 Corporations, retention and overall net growth
Critical responsibility includes Key Account management and Business Development
Deploy right processes and behaviors for retaining and growing the business
Co-ordination with various departments internally to execute critical projects for the Business
(Vistara Corporate Flyer , GST online link, SME Program & Salesforce)
National Account Manager : Key & Global Accounts
Etihad Airways
01.2013 - 02.2017
Responsible to manage National/Global Accounts for Etihad in India
Successfully exceeded targets for three consecutive years (2014-16)
Achieved Sales Excellence Award for best NAM in the Indian Sub-continent
Collaboration with other geographies for International POS business.
Manager : Commercial Cards
HDFC Bank, Comercial Solutions
05.2012 - 11.2012
Responsible for Acquisition & Business Development of large customers in India
Spend management solutions introducing corporate cards for large spend customers
Spend management solutions to potential corporate with high spend in utility & travel segment.
Strategic Account Manager
Kingfisher Airlines
08.2011 - 05.2012
Responsible to manage National Accounts for Kingfisher Airlines in Mumbai region
Key Account Management of niche customers under IT, ITES & other Industries
Constantly exceeded Sales objectives & Targets with increase in market share amongst OAL
Top Down approach & fliers feedback meeting Top CEOs/MDs
Service Manager
Vodafone Global Enterprise Ltd
06.2010 - 08.2011
Managed Large Global Accounts for Vodafone in India
Segmentation of high ARPU customers with focused relationship management
Achieved No
1 Service manager in 2010 for exceptional service delivery
Account Manager
Jet Airways India Ltd
09.2005 - 05.2010
Manage Large local & National Accounts for Jet Airways in Mumbai region
Responsible for customer retention under saturated markets
Constantly exceeded Sales objectives & Targets with increase in market share amongst OAL
Relationship Manager for Top CXOs & maintaining loyalty on 9W | Page
Education
Excellence in Leadership - Leadership Excellence
Indian Institute of Technology And Management
Mumbai, India
06.2017 - 07.2017
MBA - Sales & Marketing
Institute of Technology & Management
Mumbai, India
06.2009 - 11.2011
Skills
Sales Leadership
Timeline
Head - Corporate, Marine & TMC
Malaysia Airlines Berhad
05.2024 - Current
Head - Corporate & TMC Sales - India
Qatar Airways
04.2019 - Current
Excellence in Leadership - Leadership Excellence
Indian Institute of Technology And Management
06.2017 - 07.2017
Leadership Excellence - IIM Kolkata
06-2017
Corporate Manager - India
Vistara, TATA - Singapore Airlines
02.2017 - 01.2019
National Account Manager : Key & Global Accounts
Etihad Airways
01.2013 - 02.2017
Manager : Commercial Cards
HDFC Bank, Comercial Solutions
05.2012 - 11.2012
Strategic Account Manager
Kingfisher Airlines
08.2011 - 05.2012
Service Manager
Vodafone Global Enterprise Ltd
06.2010 - 08.2011
MBA - Sales & Marketing
Institute of Technology & Management
06.2009 - 11.2011
Account Manager
Jet Airways India Ltd
09.2005 - 05.2010
Certification
Leadership Excellence - IIM Kolkata
Languages
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Marathi
Bilingual or Proficient (C2)
Gujarati
Elementary (A2)
Malayalam
Bilingual or Proficient (C2)
Accomplishments
Collaborated with team of 10 in the development of "Project White Swan" (Revamping the Business Travel Program for Malaysia Airlines)
Quote
"Success isn’t about pushing harder—it’s about adding value, building trust, and staying persistent. When you focus on making a difference, the results will follow!
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