Jinq Phei Teow

IPK College | May 2021 – Present

• Academic Growth Manager (AGM): Responsible for supporting and implementing strategies to enhance student learning outcomes and overall academic performance.
• Head of Program (HOP): Oversees the Certificate in Business Studies, Diploma in Digital Entrepreneurship, and Bachelor of Business Administration (Hons) programs. Actively involved in MQA documentation and processes including PA, FA, and compliance audits.
• Lecturing Responsibilities: Teaches a range of subjects, including Principles of Macroeconomics, Principles of Microeconomics, Principles of Human Resource Management, Managing a Successful Business Project, and Entrepreneurship.
• Project Involvement: Participated in the planning and execution of initiatives such as the SEED Program.
• Student Advisor: Supervised student-led Corporate Social Responsibility (CSR) projects.
• Student Mentor: Mentored teams for national competitions, including the Youth Entrepreneurship Challenge (2023 & 2024) and the Malaysia Startup Challenge (2024 & 2025), guiding students to achieve multiple awards.
• Event Management: Coordinated various academic and industry-related events such as External Assessor sessions, Industry Advisory Panel meetings, Industrial Talks, and Educational Visits.

Reason for Leaving: Seeking opportunities for professional growth in a more established higher education institution.

• Lecturing, skills demonstration and tutorial to ensure students understand and be able to apply the knowledge and skills learnt from the course contents. Teaching subjects of Marketing and Management, Business Project, and also Final Year Project.
• Provide secretarial support to college including academic support, appointments, correspondence, data compilation, and record control.
• To handle private and confidential, and various ministries correspondences.
• Provide back-up secretary and administrative supports as required by Chairman and Executive Finance Director.
• Maintain and manage good filing system for college through retrieving, retaining, storing, compiling, updating, and destroying files as appropriate.
• Arrange meetings as instructed or as required. Service meetings by taking minutes in the appropriate format.
• Read through original material and rewrite it in the targeted language (English, Mandarin or Bahasa Malaysia) by retaining the meaning of the source text.
• To assist in human resource tasks, e.g. leave management, working/teaching permit application, recruitments, misconduct handling.
• To assist in submission of MQA documents.
• Reason of leaving: To specialize in preparing and delivering lectures.

• Objective: To learn rules, procedures, and processes in order to advise on new ideas for improvement.
• 1st Department (3 months): Human Resource
• Recruitment and training new employees, advertising open positions, assist in interviewing and hiring candidates.
• Organizing monthly events.
• Weekly report (manpower report, warning letters, purchase request, and etc).
• 2nd Department (3 months): Quality Assurance
• Handling customers (Visit, conference call, complaints & etc.)
• Project Handling (RMA – Return Material Authorization) in Enterprise Resource Planning (ERP) software.
• Weekly Report and Action Plan.
• Handling suppliers’ advanced payment and invoice.
• 3rd Department (3 months): Sourcing & Purchasing Department
• In charged of pricing issue (e.g. price variance), delivery methods and timing of suppliers.
• New vendor set up, prepare Request for Quotation (RFQ), follow up Bill of Material (BOM) list.
• Update and follow up Weekly Schedule File, send out weekly Purchase Order (PO) to suppliers, update weekly Demand and Supply (DNS) Report, negotiating with suppliers on Vendor ETA, pull in and push out matters.
• 4th Department (3 months): SMT Programming
• Programming and maintenance.
• Joining in engineering team level quality improvement initiatives.
• Update daily tracking (4 Quadrants) Report.
• Update Monthly Inventory KPI Report.
• Reason of leaving: Eager to get permanent position in department I want for career development.

• Provide lecturing service. Teaching subjects of Principles of Economics, Organizational Behaviors, Principles of Management, Human Resource Management, Introduction to Business, Microeconomics, Fundamentals of Business and Management.
• Advisor of Rotaract Club (Sentral College Penang). Advising, guiding and helping students on proposed events in order to assist students in decision making.
• Joining education fair with marketing staffs to promote about the college, interact with customers, and provide professional advices about the offered program by Sentral College Penang.
• Reason of leaving: Want to gain new experience in different field.

• Conducting the process of recruitment by advertising in Job Street.
• Selecting potential candidate for interview.
• Assisting in interview process and retention program.
• Assisting in calculating employees’ transport and meal allowance.
• Improvement in the aspect of 5S (Sort, Sustain, Standardize, Shine, Straighten).
• Support officer or administrative.
• Facilitating and collaborating with employees in company events and activities.
• Assisting in PPC (Production, Planning, and Control) Department in updating weekly reports, be taught in basic System, Application and Products (SAP).
• Reason of leaving: Further study (Master Degree).

• Handling the administrative duties (policy renewals and claims processing).
• Handling customers’ claim and determine the coverage.
• Preparing claim forms and documents.
• Keeping clients and policy records.
• Reason of leaving: Planning to further study.

• Adhere to the curriculum and lesson plans, assigning and explaining homework.
• Take students’ attendance and compiling school report.
• Joining co-curriculum activities.
• Reason of leaving: Further study (Degree).

• Provide guidance in children’ homework; provide tuition in accordance with curriculum objectives.
• Open communication with parents regarding children’s performance.
• Ensure a safe and healthy environment of children.
• Reason of leaving: Further study (STPM).

• Reviewing quality specifications and technical documents to provide timely and meaningful feedback.
• Comprehensive and well-structured, plan, estimating, prioritizing, planning and coordinating quality activities including of interfere with customer.
• Ensure operators follow Manufacturing Process Inspection (MPI) and performance meets expectation.
• Reason of leaving: Planning to further study.