Driven Relationship Manager focused on deepening client relationships by providing superior service and support. Outgoing and ambitious professional with 8 years' experience in consumer banking.
With my 8 years experience in banking, I trained mentee/new staffs by applying my products’ knowledge. I had completed Sales Manager Boot Camp in RHB Bank in which i mentor each mentees differently according to their personality profiling, experiences and knowledge level. i coach and mentor new joiners to be sales driven, achieving monthly sales target as well as updated product knowledge.
Expertize in marketing strategies, product promotion and organize events to achieve market penetration.
I worked closely with CBBC and SME departments to facilitate communication and deliver personalized solutions to customers.
Expertize in leading and collaborating with internal stakeholders, cross departments for business referral.
I handle customers with 3 million AUM and above of 2 branches in Klang Valley by building and maintaining relationships with new and existing clients while providing high level of expertise.
The 8 years journey has brought to a personal perspective that banking is always a challenging yet fulfilling path. Thus, I aspire to reach managerial position in Premier banking that would
allow me to make crucial decisions while applying my leadership
skills.
Achievement from Feb 2017 to October 2018:
1. Champion of Relationship Manager 2nd Half Year 2017
2. Awarded the Investor Protection Professional Certification
(IPPC)
3. Awarded Jay Chou concert tickets as the top achievers of
Banca Assurance year 2018
4. Awarded certification of top performers Incentive Trip for
CFS to Rome, Italy
5. Achieved 300% of sales target
6. Received certificate of completion of Courses of Asian
Banking School
7. Able to sell structured products (Dual Currency Investment,
bonds, Autocallable Equity Linked Structured Investment) ,
Unit Trust and Insurance
Achievement from 01 October 2015 to 31 December 2016
1. Bancaassurance IncentiveTrip Hanoi December 2015 Achiever
2. Bancaassurance Incentive Trip Korea July 2016 Achiever
3. Achieved 300% of sales target
4. Awarded the Pre-contract Examinations for General Insurance
Agents Certificate by The Malaysia Insurance Institute
5. Awarded the Pre-contract Examinations for Life Insurance
Agents Certificate by The Malaysia Insurance Institute
6. Awarded the Certificate Examination In Investment-Linked Life
Insurance by The Malaysia Insurance Institute
7. Completed course on Principles of Insurance, Home
Contents, Personal Accident, Motor, Motorist’s Companion,
all risks, burglary, fidelity, guarantee, plate glass, and money
insurance
People/ Sales Management
[RHB]
1.Awarded Wealth Prestige Campaign 2020 Diamond Club
2.Awarded for successful completion of RHB Sales Managers Boot
Camp
3.Awarded 2nd Runner Up in Affluent & Wealth Sales Excellence
Award 2021- Exemplary Results and Outstanding Performance In
Total Revenue
4.Awarded Champion in Affluent & Wealth Sales Excellence Award
2021- Exemplary Results and Outstanding Performance In
Structured Investment
5. Lead and collaborated with team of 6 in the development of referral project.
[OCBC]
1.Champion of Relationship Manager 2nd Half Year 2017
2. Awarded certification of top performers Incentive Trip for
CFS to Rome, Italy
3. Achieved 300% of sales target
[UOB]
1. Bancaassurance Incentive Trip Korea July 2016 Achiever
2. Achieved 300% of sales target