JING WEN ONG
Relationship Manager
19, Jalan Merbok 5, Taman Bunga Blossom, 70100 Seremban, Negeri Sembilan.
Summary
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
4
4
Languages
Work History
Relationship Manager
CIMB Bank Berhad
09.2024 - Current
- Conduct customer profitability analysis and account strategy formulation with the help of product specialists, as required, for both existing and potential clients. Execute the account strategy plan including cross-selling activities or phase-out activities.
- Be the first-line primary contact person for the customer on all queries relating to credit, deposits and other products and services including on operational issues.
- To develop and maintain professional customer relationships with key decision makers (viz. CEO, CFO, Head of Treasury, Head of HR etc).
- To develop new business relationships by identifying suitable prospects and using various means of communication and visits to seek out suitable business opportunities. Understand Know-Your-Customer processes involved and carry out proper due diligence when on-boarding a new customer.
- To perform financial & risk analysis, evaluation and decision-making and to submit well written credit presentations/memos/proposals for approval by the relevant Approving Authority based on the rules, regulations, policies, procedures and guidelines of the Bank and those of relevant regulatory authorities, as applicable.
- Coordinate with other product lines, departments and units for overall development of the portfolio including tapping on cross-selling opportunities as well as ensuring prompt and proper delivery of relevant services.
- To conduct a periodic health check on the portfolio of customers including but not limited to an annual review of the credit-worthiness of existing borrowing/financing accounts, to ensure and to confirm that all legal/security documentation is intact and legally enforceable, insurance policies are current and renewed on expiry, in addition to ensure that data is correctly and accurately updated in the system after disbursement or any changes requested.
- To proactively monitor the asset quality of customers in the portfolio by detecting early warning signs and to promptly undertake or initiate debt/ financing restructuring, rescheduling or legal recovery action, as applicable.
- To undertake any other related tasks as determined by the management of the Bank from time to time.
- To take accountability in ensuring credit files are properly maintained.
Senior Marketing Associate
Orix Credit (M) Sdn Bhd
08.2019 - 09.2024
- To secure business through aggressive & effective marketing activities.
- To conduct field visit, interview and collect sufficient documents and information, evaluate credit risk & putting up quality report with comply of company policies, procedures, rules and work method.
- To negotiate better terms and condition in order to achieve better margin for the company.
- To maintain and keep good business rapport with all the customers and suppliers.
- To develop new business and promote other group products by cross selling.
Account Department Trainee
Matrix Concepts Holdings Berhad
01.2019 - 08.2019
- To assist in issuance of invoices/ payment voucher/ receipt, preparation of finance documentation, accounting & financial reports and bank reconciliation matters.
Education
SPM -
SMK Bukit Mewah
01.2008 - 01.2012
STPM - undefined
SMK Tunku Ampuan Durah
01.2013 - 01.2014
Bachelor of Banking with Honours - Accounting
Universiti Utara Malaysia
09.2015 - 06.2019
Skills
- Relationship building and management
- Portfolio growth
- Service support
- Product recommendations
- Time management
References
Wong Tack Sum, Head of Orix, Seremban Branch, wongtacksum@orix.com.my, 017-325 5072
PERSONAL STRENGTH
- INDEPENDENT
- HARDWORKING
- HELPFULNESS
- LEADERSHIP
- POSITIVE THINKING
Expected Salary: RM 8,000
Cuurent Basic Salary: RM 7,270
Timeline
Relationship Manager
CIMB Bank Berhad
09.2024 - Current
Senior Marketing Associate
Orix Credit (M) Sdn Bhd
08.2019 - 09.2024
Account Department Trainee
Matrix Concepts Holdings Berhad
01.2019 - 08.2019
Bachelor of Banking with Honours - Accounting
Universiti Utara Malaysia
09.2015 - 06.2019
STPM - undefined
SMK Tunku Ampuan Durah
01.2013 - 01.2014
SPM -
SMK Bukit Mewah
01.2008 - 01.2012
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