Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jinghao Phan

Jinghao Phan

Senior Commercial Specialist With Telco, Banking, Car Industry And Real Estate Background
Kuala Lumpur,WP

Summary

A seasoned professional with a robust background in property sales, leasing management and financial reporting, with results in enhanced operational efficiency and investment strategies both at Telstra and ANZ Banking Group. Cross industry expertise, including real estate, car sales and accounting firms offering a unique positive perspective for continuous improvement. Through years in the workforce, both as a business owner and as an employee, strong collaboration skills with supportive approach to mentor teams, a drive for substantial growth, analytical prowess and leadership skills will further provide value add to the company.

Overview

19
19
years of professional experience
2
2
Certifications
1
1
Language

Work History

Director of Finance and Property Management

LinkConnect
01.2020 - 12.2023

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  • Increased financial transparency by providing clear, detailed reports to management.
  • Mentored junior team members on best practices in property sales and property management, fostering professional development within the organization.
  • Improved rent collection rates through proactive communication with tenants about payment expectations.

Property Sales Director

Australia Property Professionals
01.2017 - 12.2019
  • Hired, trained and built high-performing team of sales representatives.
  • Optimized sales operations by streamlining processes, implementing CRM systems, and developing comprehensive training programs for new hires.
  • Expanded market presence through targeted prospecting efforts, leading to increased brand awareness and new business opportunities.
  • Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
  • Coordinated sales team participation in trade shows and expos, ensuring that staff were well-prepared for presentations and demonstrations.
  • Developed comprehensive financial reports for property owners, highlighting key performance metrics and areas for improvement.
  • Assisted in the acquisition process of new properties by conducting thorough due diligence reviews and presenting findings to stakeholders.
  • Successfully negotiated favorable lease agreements with tenants, balancing their needs with property owner interests.
  • Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.

Property Sales Consultant

Stockdale & Leggo
01.2015 - 12.2016
  • Enhanced client satisfaction by providing comprehensive market knowledge, enabling informed decision making.
  • Optimized property listings with high-quality visuals, descriptive text and relevant information to attract potential buyers.
  • Planned and directed off-site promotional events to attract guests to property.
  • Utilized advanced CRM tools for efficient contact management, scheduling appointments, tracking leads, and monitoring sales progress.

Project Mangement Office

ANZ Banking Group
06.2012 - 12.2014
  • Earned recognition for outstanding project management skills, receiving positive feedback from both internal and external stakeholders.
  • Enhanced team performance by conducting regular progress meetings and providing constructive feedback to team members.
  • Delivered projects on time and within budget, showcasing strong financial management skills in tracking expenses and controlling costs.
  • Contributed to the organization''s strategic planning efforts by providing valuable insights and recommendations based on extensive project management experience.

Project Finance Manager

ANZ Banking Group
06.2011 - 06.2012
  • Developed comprehensive financial reports for executive decision-making support.
  • Developed financial models for new business opportunities, supporting strategic expansion and portfolio diversification.
  • Improved financial forecasting accuracy, utilizing advanced analytical models.
  • Mentored junior finance staff, fostering professional development and strong team dynamics.
  • Managed multimillion-dollar project budgets, ensuring accurate allocation across departments.

Senior Commercial Specialist

Telstra Corporation
06.2010 - 06.2011
  • Assisted in developing annual budgets, ensuring accurate forecasting of expenses and revenue projections for informed decision-making processes.
  • Collaborated with cross-functional teams to develop innovative strategies for reaching untapped markets and increasing sales revenues.
  • Implemented process improvements that streamlined operations and reduced costs within the department.

Mazda New Car Sales Specialist

Ringwood Mazda
01.2008 - 12.2010


  • Increased sales revenue by developing and implementing strategic sales plans.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problem solving.

Risk Management Specialist

Telstra Corporation
01.2007 - 05.2010
  • Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
  • Reduced company risk exposure by identifying, assessing, and mitigating potential threats to the organization.

Systems and Processes Auditor

PricewaterhouseCoopers
12.2004 - 12.2006
  • Analyzed data and findings to prepare reports detailing financial information.
  • Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.

Education

License Estate Agent - Real Estate

Real Estate Institute of Victoria
Melbourne, Australia
06-2016

Certified Practising Accountant - CPA Australia 9342775

CPA Australia
Melbourne, Australia
12-2008

Bachelor of Commerce - Accounting And Finance

Monash University
Clayton, Australia
12-2003

Skills

Operational efficiency

Certification

CPA Australia

Timeline

Director of Finance and Property Management

LinkConnect
01.2020 - 12.2023

Property Sales Director

Australia Property Professionals
01.2017 - 12.2019

Property Sales Consultant

Stockdale & Leggo
01.2015 - 12.2016

Project Mangement Office

ANZ Banking Group
06.2012 - 12.2014

Project Finance Manager

ANZ Banking Group
06.2011 - 06.2012

Senior Commercial Specialist

Telstra Corporation
06.2010 - 06.2011

Mazda New Car Sales Specialist

Ringwood Mazda
01.2008 - 12.2010

Risk Management Specialist

Telstra Corporation
01.2007 - 05.2010

Systems and Processes Auditor

PricewaterhouseCoopers
12.2004 - 12.2006

License Estate Agent - Real Estate

Real Estate Institute of Victoria

Certified Practising Accountant - CPA Australia 9342775

CPA Australia

Bachelor of Commerce - Accounting And Finance

Monash University
Jinghao PhanSenior Commercial Specialist With Telco, Banking, Car Industry And Real Estate Background