Jimmy See Ming Phoon
Project Manager
Kuala Lumpur
Summary
Results-driven IT professional with over 16 years of experience in Project Management, Quality Assurance, and Software Development. Expertise in data migration, system development, and Agile methodologies, with a strong analytical mindset and a passion for continuous learning. Proven track record in Project Management, leading QA teams, improving testing efficiencies, and driving process optimizations.
Overview
16
16
years of professional experience
4
4
Languages
Work History
Project Manager
Cognizant Technology Solutions
01.2021 - Current
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Provided detailed project status updates to stakeholders and executive management.
- Key projects: E-Invoice, ePOS Automation, AML Modernization, Distribution Toolkit (DTK) and Claim Process Optimization (CPO).
Test Manager
Cognizant Technology Solutions
10.2017 - 12.2020
- Improved project delivery timelines by efficiently managing testing resources and schedules.
- Reduced defects in production with thorough regression testing and identification of root causes.
- Updated ongoing testing procedures for software to account for changes resulting from post-release patches.
- Mentored junior team members by providing guidance on industry best practices and advanced testing techniques.
- Collaborated with development teams to establish clear test objectives, ensuring alignment with project goals.
- Ensured compliance with relevant industry standards by adhering to strict quality assurance guidelines throughout all stages of software development.
- Identified areas for process improvement within the testing lifecycle, leading to reduced time-to-market for products.
- Maintained bug reporting system for logged faults, delegating issues to development personnel for remediation.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Senior Software Engineer
Manulife Insurance Berhad
04.2017 - 10.2017
- Enhanced software functionality by identifying and resolving complex technical issues.
- Proactively identified areas for process improvement, implementing changes that led to significant time savings for the team.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Corrected, modified and upgraded software to improve performance.
Senior Software Engineering (PL/SQL)
Manulife Technology Services Sdn. Bhd.
09.2013 - 03.2017
- Led data migration and system development for multiple projects, ensuring smooth system cutovers.
- Successfully executed data migration for Manulife-MAAKL Mutual acquisition (Ivy Project).
- Spearheaded GST compliance integration into Private Retirement Scheme systems.
- Provided CAS system support for over 10 major releases in 12 months.
Software Engineer
I-Enterprise Online Sdn. Bhd.
04.2009 - 08.2013
- Developed and maintainable core financial and loan management systems for Credit Guarantee Corporation (CGC) to ensure long-term stability.
- Led data cleansing and migration efforts, ensuring compliance with banking regulations.
Education
MBA -
University of Sunderland
United Kingdom 04.2001 -
BSc (Hons) Business Information Technology -
Staffordshire University
United Kingdom (via APU) 04.2001 -
Skills
Project management
Project planning and development
Work flow planning
Budgeting and forecasting
Root-cause analysis
Agile methodology
Business analysis
Functional & business requirements
Teamwork and collaboration
Problem-solving
Oracle PL and SQL programming
Systems design
Timeline
Project Manager
Cognizant Technology Solutions
01.2021 - Current
Test Manager
Cognizant Technology Solutions
10.2017 - 12.2020
Senior Software Engineer
Manulife Insurance Berhad
04.2017 - 10.2017
Senior Software Engineering (PL/SQL)
Manulife Technology Services Sdn. Bhd.
09.2013 - 03.2017
Software Engineer
I-Enterprise Online Sdn. Bhd.
04.2009 - 08.2013
MBA -
University of Sunderland
04.2001 -
BSc (Hons) Business Information Technology -
Staffordshire University
04.2001 -
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