Jie Eein Wong

Company Overview: Man Fu Yuan Chinese Restaurant

• Monitors restaurant activity, event or wedding (CNY call center, Small Solemnization or Wedding Lunch/Dinner) to determine seating, dining flow, Schedule and etc
• Absorb well on hostess job task and achieved more business-driven strategies in communicate with customer to secure the business
• Coordinated large parties and events, ensuring seamless execution from start to finish.
• Monitored dining room capacity, strategically assigning tables for optimal workflow among serving staff.

• Company Overview: Man Fu Yuan Chinese Restaurant
• Assists manager on perform need analysis for potential customer to meet their needs
• Reduced wait times for guests by effectively coordinating with other team members during peak hours.
• Answered phone calls to take orders, give information and document reservations.

• Company Overview: FUHU Vibe Dining Bar & Restaurant
• Well known about serving manners for every event
• FUHU Vibe Dining Bar & Restaurant
• Ensured smooth dining experiences by promptly addressing guest concerns and coordinating with the kitchen staff for timely meal preparation.
• Improved customer satisfaction by consistently providing exceptional service and maintaining a clean, welcoming atmosphere.

• Company Overview: FUHU Vibe Dining Bar & Restaurant
• Greeting the customers as they walk into the restaurant
• Assist superior doing some paper work such as sorting mail and typing documents
• Achieved high levels of customer retention by delivering personalized service tailored specifically towards individual preferences.