JIA HUI WONG
CAMERON HIGHLANDS, PAHANG
Summary
Data scientist with a solid foundation in statistics and machine learning, now focused on building GenAI solutions using LLMs like OpenAI, Gemini, DeepSeek, and Claude. Experienced with frameworks such as LangGraph and LangChain to develop scalable, real-world applications. Passionate about leveraging the latest AI tools to drive efficiency and innovation.
Overview
8
8
years of professional experience
Work History
Data Scientist
JaGaApp (JaGaSolution Berhad)
04.2023 - Current
- Home Service Concierge AI: Designed and deployed an AI-powered assistant to automate end-to-end home service bookings, enabling 24/7 customer interaction, reducing manual workload for support teams, and significantly improving booking accuracy and sales conversion. Continuously enhanced to support high daily volumes and scale service performance.
- Automatic Number Plate Recognition (ANPR) System: Developed an ANPR system for enhanced security, accurately detecting and recording vehicle license plates to improve vehicle access monitoring and control
- Lead Generation & Prospect Analysis: Scraped data from property listing websites and applied machine learning algorithms to rank properties by conversion likelihood, providing the sales team with a targeted prospect list
- Real-Time Reporting & Visualization System: Designed and implemented a full-stack ETL and reporting framework, transforming manual reporting into an automated pipeline with real-time dashboards. Supported marketing and operations teams with timely, data-driven insights to enhance strategic and operational decision-making.
Software Engineer
Xilnex Holdings Sdn. Bhd.
09.2018 - 12.2020
- Participated in the development of the restaurant point of sale and management system (Xilnex)
- Worked on the sales logic and designed the user interface based on customers' requirements
Maths Tutor
Smart Excel
07.2017 - 12.2020
- Experienced in teaching Mathematics, Additional Mathematics, UEC Mathematics, A-level Statistics
- Monitored and guided students' learning
Education
Master of Science - Data Science & Analytics
Universiti Sains Malaysia
Penang02.2023
Bachelor of Applied Science (Honours) - Mathematics
Universiti Sains Malaysia
07.2020
Skills
- Programming: Python, R, C#, C
- LLM APIs: OpenAI, Gemini, DeepSeek, Claude
- GenAI Frameworks: LangGraph, LangChain
- Data Visualization: Power BI, Looker Studio, Tableau, Matplotlib, Plotly, Seaborn
- Machine Learning & Deep Learning: Scikit-learn, TensorFlow, Keras
- Database Management: Firebase, BigQuery, PostGreSQL, MongoDB
Languages
Chinese
Proficient
C2
English
Advanced
C1
Malay
Advanced
C1
Cantonese
Advanced
C1
References
Alfred Cheok (Tech Lead, JaGaSolution Berhad )
alfred@jagaapp.com, 012-6065223
Sum Jian Wei (Senior Software Developer, JaGaSolution Berhad)
jianwei@jagaapp.com, 011-16209946
Timeline
Data Scientist
JaGaApp (JaGaSolution Berhad)
04.2023 - Current
Software Engineer
Xilnex Holdings Sdn. Bhd.
09.2018 - 12.2020
Maths Tutor
Smart Excel
07.2017 - 12.2020
Bachelor of Applied Science (Honours) - Mathematics
Universiti Sains Malaysia
Master of Science - Data Science & Analytics
Universiti Sains Malaysia
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