Jia Huei (David) Wong
Senior Manager, Corporate IT
Kuala Lumpur,14
Summary
Multi-lingual IT strategist professional with over 16 years of working experience in various industries with extensive technical knowledge in the IT sector covering Digital & IT Transformation and Cloud Technologies. Proven abilities in managing the entire range of functions starting from effective Strategic IT Planning, Global Service Delivery, IT operations management, IT Infrastructure, Cloud Services, End-User Computing, Project Management, and Information Security for multiple levels of stakeholders worldwide.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
Work History
Senior Manager, Corporate IT
Coda Payments
8 2020 - Current
- Coda Payments was founded in 2011 to make it easier for customers in Southeast Asia to transact online
- Coda's flagship offering is Codapay, an alternative payment service provider that enables digital content providers to accept payments in multiple countries.
Corporate IT Operations Manager
Coda Payments
08.2020 - 10.2023
- Coda Payments was founded in 2011 to make it easier for customers in Southeast Asia to transact online
- Coda's flagship offering is Codapay, an alternative payment service provider that enables digital content providers to accept payments in multiple countries.
IT Operations Manager
Apigate
11.2018 - 08.2020
- Apigate enables businesses across the globe to achieve rapid growth and monetization - all on one secure, seamless platform.
Team Lead, Technical Support Analyst
Laureate International Universities
04.2012 - 10.2018
- Provide technical support to employees, authorized users of the Laureate International Universities computer networks, related software, and associated peripherals.
Call Center Team Lead
Hewlett-Packard
07.2008 - 04.2012
- Responsible for ensuring timely resolution of problems including problem recognition, research, isolation, resolution, and follow-up steps.
Education
Bachelor of Business (Hons) International Business -
INTI International University & Colleges
01.2018 - 04.2022
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Sekolah Menengah Kebangsaan Sultan Sulaiman
01.1996 - 04.1999
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ITIL
Skills
Performance Appraisal
Technical Support
Team Leadership
Budget Oversight
Strategic Planning
Talent Development
Troubleshooting and problem resolution
Relationship Building
Continuous Improvement
Performance reviewing
Active Listening
Self Motivation
Previous Jobs
- Corporate IT Operations Manager, Coda Payments, 3 years 3 months, 08/01/20, 10/01/23, Kuala Lumpur, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
- IT Operations Manager, Apigate, 1 year 10 months, 11/01/18, 08/01/20, Kuala Lumpur, Malaysia
- Team Lead, Technical Support Analyst, Laureate International Universities, 6 years 7 months, 04/01/12, 10/01/18, Subang Jaya, Selangor, Malaysia
- Call Center Team Lead, Hewlett-Packard, 3 years 11 months, 07/01/08, 05/01/12
Current Job
Senior Manager, Corporate IT, Coda Payments, 4 years, 10/01/23, Present, WP, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Languages
Chinese (Mandarin)
Native language
English
Advanced
C1
Malay
Advanced
C1
Mandarins
Advanced
C1
Cantonese
Advanced
C1
Timeline
Corporate IT Operations Manager
Coda Payments
08.2020 - 10.2023
IT Operations Manager
Apigate
11.2018 - 08.2020
Bachelor of Business (Hons) International Business -
INTI International University & Colleges
01.2018 - 04.2022
Team Lead, Technical Support Analyst
Laureate International Universities
04.2012 - 10.2018
Call Center Team Lead
Hewlett-Packard
07.2008 - 04.2012
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Sekolah Menengah Kebangsaan Sultan Sulaiman
01.1996 - 04.1999
Senior Manager, Corporate IT
Coda Payments
8 2020 - Current
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ITIL