Accomplished and goal driven Function Head of Financial Market Operation-FSS Fund Services Department with more than 18 year’s extensive experience in providing excellent client products deliverables and services with outstanding management and tactical business leadership. Achieving optimal results with competent planning, organization, and solutions-oriented approach while driving business growth and strategic alliances. Diplomatic leader and analytical thinker able to inspire and cultivate productive working relationships with employees and business partners/ stakeholders.
Overview
22
22
years of professional experience
3
3
Languages
Work History
Functional Head
Standard Chartered Global Business Services Malaysia
11.2013 - 06.2023
Build and set up the Fund Services Team with success team size growth from 3 to approximately 60 staffs by implementation of multi regions’ fund migration – Singapore, Malaysia, Hong Kong, Philippine, Vietnam and Thailand towards Centre of Excellent
Success Top 10 FM Projects 2023 Hong Kong Carnation Go Live – the business acquisition of RBCs Mandatory Provident Fund HK business implementation on 16 clients with Fund Services activities went live
Successfully completed and rollout Fund Services Automation Initiative Projects as well as New Products launching:
Xceptor Roll Out (Transactions Instruction Interface/Converter Tool)
WEM – NAV Control Automation Project
Hedging Shared Class new products launched with new business won
Operation Excellent Initiative – Paper Less, Robotics
School of Fund Services – Build talent pool with Learning & Development Training
Fund Accounting Core System - Multifonds Upgrade and Testing
As Project lead and working committee of new clients/deals on boarding to the business for Top Key clients
Successfully on boarding and go-live new client/business of Fund Accounting within Service level agreement timeline with smooth transition and client compliments
Working with all Managers on team management in overseeing the daily operations of Fund Services team towards team objective Securities Services on Team; individual performance, against set objectives and providing appropriate support, guidance and motivation to staffs
Contribute to the development of associate by guiding, coaching, motivating and assisting selected number of associates
Establish and maintain close working relationship with all spoke countries, counterparty, Group offices, and within the Company itself to facilitate an open and direct communication of issues, needs, queries, etc
With responded to in an efficient, prompt and professional manner
Conforming and adhering to the Team Risk’s profile by following the guidelines/policies; governing all processes in the department are control in place, implemented and reviewed to ensure continual be relevant and effective in mitigating rick
Responsible for succession planning for key positions, managing the attrition/recruitment of employees and ensuring a plan is developed and executed for high potential individuals in the department
Contribute towards the future strategic direction and process innovation of securities services by keeping abreast of changes in customer needs, technology and business environment and taking pro-active steps to embrace and capitalize on these changes
Manage operational risk appropriately to avoid any operational or reputational losses to Company / Group.
Manager
Deutsche Bank (M) Sdn Bhd
, KL
08.2012 - 12.2012
Lead the fund accounting team that handle the portfolio of investment fund structures and successful implemented hedging funds for new client
Provide fund services, review Net Asset Value of the fund, ensuring team compliance with operating policies, procedures and guidelines in the timely completion of accurate NAV to various financial institution clients
Record accurately, and in accordance with the Department policies and procedures, such accounting records as securities positions, corporate actions related, and journal entries
Prepared Quarterly, Interim, & Annual Financial Statements, ensure the disclosures of financial statement are complied with regulatory, guidelines and FRS accounting standards
Identify exceptions and problems affecting accounting records and prices, communicating same to management, and assisting in their resolution
Ensure contingency plans exist and executable and contribute to the business continuity plans and tests
Provide coaching, guidance and support to staff on technical, professional and client issues
Liaise with trustees, auditors, and fund managers on fund related issues to ensure compliance
A significant part of the role will be focused on client relationship.
Assistant Manager
CitiGroup Transaction (M) Sdn Bhd
, KL
11.2009 - 08.2012
Successful implemented migration of regional funds (European-Vandyke & AEGON) from Singapore Regional services centre to Kuala Lumpur
Lead a fund accounting team that handle the portfolio of investment fund structures, which involved advance pooling funds accounting system
Provide fund services, review Net Asset Value of the fund, ensuring team compliance with operating policies, procedures and guidelines in the timely completion of accurate NAV to various financial institution clients
Participate in the development, testing and implementation of new systems and products, e.g: PControl, MultiFonds Global Accounting System Testing; assist with planning and management of all relevant project work
Plan and manage the daily processes and the effective utilization of resources
Accountable for ensuring clients requests are attended to within stipulated service level agreements
Work with other managers and peers to recommend changes to systems, processes, responsibilities, reporting, etc
Ensure contingency plans exist and executable and contribute to the business continuity plans and tests
Lead and supervise a team of accountants in performing their daily activities, motivate and work closely with team members to ensure co-operations and maintain excellent team spirits
Provide coaching, guidance and support to staff on technical, professional and client issues.
Business Analyst cum Project Manager
Infotech (M) Sdn Bhd
, KL
08.2007 - 10.2009
Manage the development of Multi Currencies Fund/Asset Management Accounting systems (MFUND) for various financial institution clients
Take role as business consultant for Daily Fund Valuation Process and Operation Activities
Provide fund services; assist clients to deliver timely and accurate daily net asset valuations & maintaining accounting records
Monitor and ensure all the reporting generations from Mfund Accounting System provide comprehensive information in order to meet the clients’ requirements
Carry out various enhancement & automation of reporting for various parties within company and also external parties inclusive of Fund Management Financial Reports, Equities & Fixed Income Securities Reports, Money Market Reports, Unit Trust Reports, letters/advice to parties like Custodian, Trustee, Financial institutions etc
Ascertain the generation of extensive portfolio management reports from completely integrated general ledger and automated share transaction processing
Ensure system carries out comprehensive fund’s performance measurement over various periods
Responsible on rectifying problems encountered by clients and provide advisory services / strategic solution for daily fund valuation process.
Senior Funds Executive
Public Mutual Berhad
, KL
09.2003 - 07.2007
Preparation & checking of the followings:
Full set of interim/annual financial statements and related accounting schedules
Yearly tax computation for tax agents’ review and filling with IRB
Cash projection and bank reconciliation for local and foreign money market placements and withdrawals
Process Improvements, Quality Management, Turnaround Strategies, Business Development, Planning and Implementation, Team and People Management, Problem Solving, Risk Management, Finance & Costingundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates
Timeline
Functional Head
Standard Chartered Global Business Services Malaysia
Asean Region Trade Client Service AVP at Standard Chartered Global Business ServicesAsean Region Trade Client Service AVP at Standard Chartered Global Business Services
Manager of Wealth Management Operations at Standard Chartered Global Business Services, Global Business ServicesManager of Wealth Management Operations at Standard Chartered Global Business Services, Global Business Services