Jessica Tan
HR Manager
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
HR Manager
Digifiv Solutions Sdn Bhd
Petaling Jaya
07.2021 - Current
- Full spectrum of HR including recruitment, compensation & benefit, performance management, administration.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee disputes by employing conflict resolution techniques.
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
- Built human resource organization and aligned people and culture with corporate strategic priorities and operations.
- Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
- Ensure legal compliance throughout human resource management
- Bridge management and employee relations by addressing demands, grievances or other issues
Operations Manager
Maja Solutions Sdn Bhd
Petaling Jaya
05.2019 - 03.2020
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Recommended and initiated HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Coordinated immigration process for visa applications, renewal & cancellation
HR Manager
SelfDrvn Enterprise
Kuala Lumpur
11.2016 - 04.2019
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee disputes by employing conflict resolution techniques.
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
- Coordinated immigration process for visa application, renewal & cancellation.
- Recruited top talent to maximize profitability.
- Maintained payroll information by calculating, collecting and entering data.
Recruitment Specialist
Nettium Sdn Bhd
Kuala Lumpur
11.2016 - 04.2019
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Hired employees and initiated new hire paperwork process.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Advertised job opportunities on social media platforms and job boards.
- Developed recruiting strategies to identify qualified candidates and build network.
Human Resources Executive
Add On Systems
Kuala Lumpur
05.2016 - 10.2016
- End-to-end recruitment life cycle : Source & deal with employment agencies, resume screening, interview, extend offer, prepare LOA and bring the candidate on board.
- Training & Development:Understand training requirement from brands manager and partner, tracking training status. Research for courses and training details for internal needs i.e softskill course
- General HR : Keep track on employee's attendances and leave balances. Check on staff's claim. Involved in solving staff's dispute.
- Office Management
- Administration
- Supply Chain (Ad-hoc)
Staffing Specialist
Jobline Consultancy Pte Ltd
Singapore
06.2015 - 05.2016
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation.
- Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
- Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases.
- Created qualification guidelines and requirements for individual positions to identify and measure appropriate candidates against established criteria.
Education
Bachelor of Arts - Business Administration
University of Tunku Abdul Rahman
Kampar, Malaysia 06.2008 - 05.2012
Skills
Payroll coordination
Benefits and compensation management
Performance management
Recruitment
Certification
CEI
Timeline
HR Manager
Digifiv Solutions Sdn Bhd
07.2021 - Current
Operations Manager
Maja Solutions Sdn Bhd
05.2019 - 03.2020
HR Manager
SelfDrvn Enterprise
11.2016 - 04.2019
Recruitment Specialist
Nettium Sdn Bhd
11.2016 - 04.2019
Human Resources Executive
Add On Systems
05.2016 - 10.2016
CEI
11-2015
Staffing Specialist
Jobline Consultancy Pte Ltd
06.2015 - 05.2016
Bachelor of Arts - Business Administration
University of Tunku Abdul Rahman
06.2008 - 05.2012