JESSICA JAMES
A-7-3, D'Vantage, Jalan Tuaran Bypass, Kota Kinabalu, Sabah
Summary
I am interested in applying for an Executive Administration and Procurement position. Although I haven't worked in this field before, I am confident in my ability to learn quickly and be an asset to the team. I have experience in administration as shown below, which has helped me to develop strong communications skill, organizational skills and many other related skills. Additionally, I have experience in organizing and maintaining files, records, and other important documents, which has honed my attention to details skills. I'm a good communicator, an organized team player, and am willing to work hard to ensure that tasks are completed accurately and efficiently. I look forward to the opportunity to contribute to your organization as an Executive Administration and Procurement team member.
Overview
7
7
years of professional experience
13
13
years of post-secondary education
Work History
Cashier
Diligent Restaurant Sikuati Sabah
Sikuati Sabah
11.2012 - 05.2013
- Helped customers complete purchases, locate items, and join reward programs.
- Ensure cash calculations are accurate
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Served as a friendly, hardworking, and punctual employee.
Receptionist
Simpang Mengayau Chalet
Kudat
11.2014 - 03.2015
- Responsible for checking in the guests
- Customer service
- Handling the data entry of guests
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with guests, and updated client records.
Administrative Assistant
Simpang Mengayau Chalet
Kudat
05.2015 - 11.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Prepare documents, reports, and presentations using Microsoft Office Suite
- Conduct research and compile data as needed
- Monitor and maintain office equipment and supplies
- Support the office staff with administrative tasks as needed
Office Manager
Simpang Mengayau Chalet
Kudat
02.2018 - 03.2020
- Supervise the administrative and support staff to ensure efficient office operations
- Coordinate and manage office activities, including scheduling, travel arrangements, and events
- Develop and implement office policies and procedures to improve efficiency and productivity
- Manage and maintain office equipment, supplies, and inventory
- Manage budget and expenses, including monitoring expenditures and negotiating contracts with vendors
- Develop and maintain relationships with key stakeholders, including clients, vendors, and other business partners
Private Secretary to the Minister
Ministry of Tourism, Culture & Environment Sabah
Kota Kinabalu
10.2021 - 01.2023
- Typing of essential or confidential/secret documents including other typing work as considered necessary in administrative interest
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Dealing with Customs-related enquiries (often from other Ministers' offices)
- Arranging meetings, appointments and events for the Minister
- Taking minutes of meetings; processing correspondence
- Work in close collaboration with Customs officials, other Government agencies and key stakeholders to support the Minister’s and the Government's portfolio objectives
- Ran errands and provided general office support in a professional environment.
Education
Sijil Pelajaran Malaysia (SPM)
SMK Abdul Rahim
Kudat, Sabah 01.2008 - 11.2012
Sijil Tinggi Pelajaran Malaysia (STPM)
SMK Abdul Rahim
Kudat, Sabah 05.2013 - 11.2014
Bachelor of Arts - Sociology And Social Anthropology
Universiti Malaysia Sabah (UMS)
Kota Kinabalu, Sabah 09.2015 - 11.2018
Master of Arts - Sociology and Social Anthropology
Universiti Malaysia Sabah (UMS)
Kota Kinabalu, Sabah 10.2019 - Current
Skills
Strong writing skills and oral communication ability in English & Malay
Proficient in Microsoft Office
Proficient in WPS OfficeFast learner & able to come up with new ideas
Excellent skills in Communication & Collaboration
Hardworking & able to Work with minimum Supervision
Motivated to help others
Office supplies inventory management
Policies and procedures
Strategic planning
Documentation and control
Timeline
Private Secretary to the Minister
Ministry of Tourism, Culture & Environment Sabah
10.2021 - 01.2023
Master of Arts - Sociology and Social Anthropology
Universiti Malaysia Sabah (UMS)
10.2019 - Current
Office Manager
Simpang Mengayau Chalet
02.2018 - 03.2020
Bachelor of Arts - Sociology And Social Anthropology
Universiti Malaysia Sabah (UMS)
09.2015 - 11.2018
Administrative Assistant
Simpang Mengayau Chalet
05.2015 - 11.2017
Receptionist
Simpang Mengayau Chalet
11.2014 - 03.2015
Sijil Tinggi Pelajaran Malaysia (STPM)
SMK Abdul Rahim
05.2013 - 11.2014
Cashier
Diligent Restaurant Sikuati Sabah
11.2012 - 05.2013
Sijil Pelajaran Malaysia (SPM)
SMK Abdul Rahim
01.2008 - 11.2012