Summary
Overview
Work History
Education
Skills
Timeline
Generic

JESSICA JAMES

A-7-3, D'Vantage, Jalan Tuaran Bypass, Kota Kinabalu, Sabah

Summary

I am interested in applying for an Executive Administration and Procurement position. Although I haven't worked in this field before, I am confident in my ability to learn quickly and be an asset to the team. I have experience in administration as shown below, which has helped me to develop strong communications skill, organizational skills and many other related skills. Additionally, I have experience in organizing and maintaining files, records, and other important documents, which has honed my attention to details skills. I'm a good communicator, an organized team player, and am willing to work hard to ensure that tasks are completed accurately and efficiently. I look forward to the opportunity to contribute to your organization as an Executive Administration and Procurement team member.

Overview

7
7
years of professional experience
13
13
years of post-secondary education

Work History

Cashier

Diligent Restaurant Sikuati Sabah
Sikuati Sabah
11.2012 - 05.2013
  • Helped customers complete purchases, locate items, and join reward programs.
  • Ensure cash calculations are accurate
  • Organized and prioritized work to complete assignments in a timely, efficient manner
  • Served as a friendly, hardworking, and punctual employee.

Receptionist

Simpang Mengayau Chalet
Kudat
11.2014 - 03.2015
  • Responsible for checking in the guests
  • Customer service
  • Handling the data entry of guests
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with guests, and updated client records.

Administrative Assistant

Simpang Mengayau Chalet
Kudat
05.2015 - 11.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Prepare documents, reports, and presentations using Microsoft Office Suite
  • Conduct research and compile data as needed
  • Monitor and maintain office equipment and supplies
  • Support the office staff with administrative tasks as needed

Office Manager

Simpang Mengayau Chalet
Kudat
02.2018 - 03.2020
  • Supervise the administrative and support staff to ensure efficient office operations
  • Coordinate and manage office activities, including scheduling, travel arrangements, and events
  • Develop and implement office policies and procedures to improve efficiency and productivity
  • Manage and maintain office equipment, supplies, and inventory
  • Manage budget and expenses, including monitoring expenditures and negotiating contracts with vendors
  • Develop and maintain relationships with key stakeholders, including clients, vendors, and other business partners

Private Secretary to the Minister

Ministry of Tourism, Culture & Environment Sabah
Kota Kinabalu
10.2021 - 01.2023
  • Typing of essential or confidential/secret documents including other typing work as considered necessary in administrative interest
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Dealing with Customs-related enquiries (often from other Ministers' offices)
  • Arranging meetings, appointments and events for the Minister
  • Taking minutes of meetings; processing correspondence
  • Work in close collaboration with Customs officials, other Government agencies and key stakeholders to support the Minister’s and the Government's portfolio objectives
  • Ran errands and provided general office support in a professional environment.

Education

Sijil Pelajaran Malaysia (SPM)

SMK Abdul Rahim
Kudat, Sabah
01.2008 - 11.2012

Sijil Tinggi Pelajaran Malaysia (STPM)

SMK Abdul Rahim
Kudat, Sabah
05.2013 - 11.2014

Bachelor of Arts - Sociology And Social Anthropology

Universiti Malaysia Sabah (UMS)
Kota Kinabalu, Sabah
09.2015 - 11.2018

Master of Arts - Sociology and Social Anthropology

Universiti Malaysia Sabah (UMS)
Kota Kinabalu, Sabah
10.2019 - Current

Skills

Strong writing skills and oral communication ability in English & Malay

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Timeline

Private Secretary to the Minister

Ministry of Tourism, Culture & Environment Sabah
10.2021 - 01.2023

Master of Arts - Sociology and Social Anthropology

Universiti Malaysia Sabah (UMS)
10.2019 - Current

Office Manager

Simpang Mengayau Chalet
02.2018 - 03.2020

Bachelor of Arts - Sociology And Social Anthropology

Universiti Malaysia Sabah (UMS)
09.2015 - 11.2018

Administrative Assistant

Simpang Mengayau Chalet
05.2015 - 11.2017

Receptionist

Simpang Mengayau Chalet
11.2014 - 03.2015

Sijil Tinggi Pelajaran Malaysia (STPM)

SMK Abdul Rahim
05.2013 - 11.2014

Cashier

Diligent Restaurant Sikuati Sabah
11.2012 - 05.2013

Sijil Pelajaran Malaysia (SPM)

SMK Abdul Rahim
01.2008 - 11.2012
JESSICA JAMES