Jessica Bingei

• Process all order from clients to 2-layer vendors (Company's Malaysia warehouse and vendors)
• Coordinate logistics arrangement with clients, vendors, in-house transporter and 3rd party transporter
• Enquire quotations from vendors, compared, and decide
• Attend to clients request for quotation
• Create profit and loss report for every quotation and order processing
• Establish good rapport with vendors and clients to maintain productivity of production, lead time, and logistics arrangement.
• Maintain database accuracy and timely manner update
• Improve operational efficiency by streamlining processes and implementing innovative solutions.
• Implement process improvements that increased overall operational effectiveness and cost savings.
• Establish effective communication channels between departments, fostering collaboration and teamwork.
• Other duties as assigned

• Managed all processes related to planning and buying of goods and services (in charge for Malaysia and Local Vendor)
• Achieved cost-effective purchase by establishing good rapport with vendors
• Monitored inventory movement and stock availability of raw materials and finish goods
• Negotiated with suppliers, vendors and other representatives
• Issued Purchase Order and key in Invoices from vendors
• Coordinated with suppliers regards to goods specification and logistics to meet customers' requirement
• Coordinated with Production Department, Sales Department, and Project Team to ensure on-going projects run smoothly
• Coordinate with any relevant department in case-by-case matter
• Compile and maintain records of standard and customized production specifications
• Accommodated Sales Department in providing information required
• Prepared monthly stock closing report and annual stock count
• Other duties as assigned.

• In charged of both in-house and outfield technicians
• Coordinated technicians on daily operation - briefing and scheduling
• Coordinated with customers and technicians for on-going service status
• Analyzed service outstanding, history, and trends
• In charged of machines production
• Managed over 46 customer calls per day regards to servicing
• Keyed in and maintain service report, service history, and spare parts data in SAP system
• Prepared service quotation, SO, DO, billing, and invoices
• Ensured no outstanding SO, DO, Invoices, and floating service cases
• Answered phone calls, handle emails inquiries and faxes
• In charge of both incoming (damaged) and outgoing (repaired/non-repaired) machines in workshop
• In charged of spare parts labeling, movement, tidiness, and spare part locations both in workshop and technicians' vans
• Improved workshop and spare part arrangement for workflow efficiency and effectiveness
• Conducted spare part cycle count and annual stock take
• Other duties as assigned.

• Coordinated and organized daily office operations
• Maintained office schedules and filing systems
• Maintained daily report documents, memos and invoices
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data
• Managed office space and office equipment and supplies
• Prepared management correspondences and reports
• Prepared meeting agenda and minutes of meeting
• Performed variety of administrative duties, including answering phones, taking and delivering messages, writing memos, making copies, faxing documents, and greeting visitors
• Assisted Director in coordinate and monitor daily team's routine
• Prepared monthly and weekly report, presentations file, and related data
• Other duties and assigned.

• Worked part time during college, as Computer Instructor and Assistant Leader in performing coordination and administrative task.

Honors: Graduated in High Distinction