Summary
Overview
Work History
Education
Skills
Timeline
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JESICA ANAK SANDAI

JESICA ANAK SANDAI

Clinic Assistant
KUCHING,SARAWAK

Summary

I was working in clinic assistant industry, it is a different industry compare with the current job. However, believe in myself that can provide excellent working performance due to able to quickly adapt in a new environment.

I learnt different skills in every place that ever worked. I learnt how to have good communication skills, responsibility when worked at Lok Thian Restaurant.

Adept Clinic Assistant with a proven track record at PMG Medical Clinic, enhancing patient satisfaction through efficient healthcare customer service and inventory control management. Skilled in vital signs monitoring and fostering team collaboration, I significantly streamlined clinic operations. My approach blends technical proficiency with empathetic patient care, driving improvements in clinic efficiency and patient experience.

Healthcare professional with strong background in supporting medical staff and enhancing patient care. Skilled in managing administrative tasks, ensuring smooth clinic operations, and maintaining high standards of accuracy and efficiency. Known for effective teamwork, adaptability, and results-driven mindset in dynamic clinical environment. Reliable and skilled in patient interaction, appointment scheduling, and data management.

Overview

5
5
years of professional experience

Work History

Clinic Assistant

PMG Medical Clinic (Matang Jaya)
KUCHING, Sarawak
04.2022 - Current
  • Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
  • Helped front desk staff register and process patients.
  • Assisted with documenting clinic activities and updated medical records.
  • Ensured a clean and welcoming clinic environment by performing routine housekeeping tasks such as sanitizing surfaces and disposing of biohazardous waste properly.
  • Assisted medical professionals in administering treatments, ensuring a safe and comfortable environment for patients.
  • Streamlined inventory management by organizing medical supplies, regularly restocking exam rooms, and maintaining equipment cleanliness.
  • Increased patient satisfaction levels through active listening skills, empathy, and prompt resolution of concerns or issues that arose during visits.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Represent clinic to attend events, such as health screening, medical checkup, medical consultation. The places including Wisma Sesco (Bako), Petros office, Aeon Credit (Icom Square), MBSB Bank, Airport, Stadium Sukma, etc

Clinic Assistant

Dr Chieng Medical Clinic
Kuching, Sarawak
01.2022 - 03.2022
  • Helped front desk staff register and process patients.
  • Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
  • Assisted with documenting clinic activities and updated medical records.
  • Ensured a clean and welcoming clinic environment by performing routine housekeeping tasks such as sanitizing surfaces and disposing of biohazardous waste properly.
  • Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
  • Streamlined inventory management by organizing medical supplies, regularly restocking exam rooms, and maintaining equipment cleanliness.
  • Contributed to a positive work atmosphere through effective teamwork and collaboration with clinic staff members.

Clinical Trainee

Borneo Medical Centre
Kuching, Sarawak
09.2020 - 01.2021
  • Learned new materials, processes, and programs quickly.
  • Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
  • Contribated to inventory management, ensuring optimal stock levels and minimizing waste.
  • Collected, arranged, and input information into database system.

Part Time Waitress

Lok Thian Restaurant
Kuching, Sarawak
01.2020 - 03.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Education

Diploma in Medical Laboratory Technology -

Cyberjaya College Kuching
Batu Kawa, Kuching, Sarawak
04.2001 -

Skills

Patient preparation

Vital signs monitoring

Clinical procedure assistance

Medication administration assistance

Healthcare customer service

Appointment scheduling expertise

Inventory control management

Patient examination

Team collaboration

Time management proficiency

Problem-solving aptitude

Timeline

Clinic Assistant

PMG Medical Clinic (Matang Jaya)
04.2022 - Current

Clinic Assistant

Dr Chieng Medical Clinic
01.2022 - 03.2022

Clinical Trainee

Borneo Medical Centre
09.2020 - 01.2021

Part Time Waitress

Lok Thian Restaurant
01.2020 - 03.2020

Diploma in Medical Laboratory Technology -

Cyberjaya College Kuching
04.2001 -
JESICA ANAK SANDAIClinic Assistant