Microsoft Office
Jersie Low
Senior HR Executive
Kuching
Summary
Accomplished HR practitioner proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes employee relations, industrial relations, payroll administration and recruitment.
Overview
11
11
years of professional experience
4
4
Languages
Work History
Senior Executive - HR Operations
ASTEEL Group Berhad
11.2016 - Current
- Responsible for overall administration and coordination of HR aspects.
- Partnered with legal counsel (FMM, MEF, Labour Office) on employment law compliance matters, minimizing risk exposure for the organization.
- Provided HR policy guidance and interpretation for employees and managers, ensuring consistent application across the organization.
- Managed and resolved complex employee relations issues, resulting in reduced workplace conflicts and increased productivity.
- Championed diversity initiatives by implementing inclusive recruitment practices and fostering an inclusive work environment where all employees felt valued.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks for main business and its subsidiaries in Sarawak, Sabah and Klang.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Educated employees on Company policy and kept employee handbook current.
- Liaised between multiple business divisions to smoothen HR processes.
- Employee relations: staff onboarding, staff benefits, staff wellbeing, misconduct management
- Payroll management and processing for over 200 staff
- Company events arrangement: Annual dinners, festive gatherings, fun runs
- Long Service Awards, Children Education Assistance, staff health screening
- Expatriates work permit application
- Issuing SCL & warning letters, conducting due inquiry.
- Group insurance and SOCSO claim arrangement
HR Officer
Press Metal Bintulu Sdn Bhd
02.2014 - 11.2016
- Actively recruited staff for the expansion.
- Attended weekly job fairs all around the state.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Disciplinary handler: issuing letters and conducting counselings for the local and foreign staff.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed relationships with local colleges/universities to build a pipeline of potential candidates for internships/full-time positions.
- Assisted in workforce planning efforts by analyzing staffing needs based on organizational goals and growth projections.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Developed and implemented onboarding and orientation programs for new employees.
Human Resources Assistant
ABM Fujiya Berhad
01.2013 - 01.2014
- Handled clerical HR aspects.
Education
Bachelor of Commerce - Human Resources Management
Swinburne University of Technology
Kuching, Sarawak, Malaysia 04.2001 -
Foundation in Business
Swinburne University of Technology
Kuching, Sarawak, Malaysia12.2008
Malaysian Certificate of Education
SMK St Augustine
Betong, Sarawak, Malaysia 04.2001 -
Skills
- Internal Communications
- Retention Strategies
- Employee Relations
- Payroll Management
- Benefits Administration
- Workforce Planning
- HR analytics
Accomplishments
- Managing Misconduct, Poor Performance and Domestic Inquiry
- Understanding of Sarawak Labour Ordinance
- Workplace Communication and Positive Interpersonal Behaviours
- EQ for Leadership Excellence.
- MEF-ILO Knowledge Tools for Employers on Investigation Procedure, Discrimination at the Workplace and Flexible Work Arrangements.
- Good Practice Note on Managing Redundancy and Responsible Retrenchment.
Expected Salary
RM5500.00
Personal Information
Date of Birth: 25 November 1987
Additional Information
Single
Expected salary: RM5500.00
Willing to travel
Software
HR2000 QuickPay
Interests
Gym work out
Hiking
Running
Timeline
Senior Executive - HR Operations
ASTEEL Group Berhad
11.2016 - Current
HR Officer
Press Metal Bintulu Sdn Bhd
02.2014 - 11.2016
Human Resources Assistant
ABM Fujiya Berhad
01.2013 - 01.2014
Bachelor of Commerce - Human Resources Management
Swinburne University of Technology
04.2001 -
Malaysian Certificate of Education
SMK St Augustine
04.2001 -
Foundation in Business
Swinburne University of Technology
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