JERRY LIEW
Kuching
Summary
Specializes in talent acquisition for the BPO industry, targeting entry-level to mid-senior positions including Operation Team Leader and Human Resources. Dedicated to supporting new graduates in their career development and enhancing the recruitment experience. Emphasizes ownership and transparency in all professional interactions.
Overview
11
11
years of professional experience
Work History
Talent Acquisition Consultant
Inov8 Solutions
Remotely
11.2025 - Current
- Manage the end-to-end recruitment lifecycle, including sourcing, screening, interviewing, offer negotiation, and onboarding coordination.
- Build and maintain a robust talent pipeline for multilingual and specialized roles across the APAC region.
- Leverage multiple sourcing channels such as LinkedIn Recruiter, job boards, social media, employee referrals, and professional networks.
- Conduct market mapping and competitor analysis to identify potential talent pools and hiring trends.
- Partner closely with internal stakeholders and clients to understand role requirements and deliver quality talent solutions.
- Maintain accurate recruitment metrics, reports, and candidate databases in line with process standards.
- Ensure an exceptional candidate experience through timely communication and a professional hiring process.
Recruiter II
Concentrix
Selangor
01.2022 - Current
- Responsible for assisting with implementation and administration of recruitment programs
- Receive, screen, and file incoming resumes, background, and reference checks
- Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants
- Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates
- Handling 60% of IJP (Internal Job Program) & 40% of External Hiring (Team Leader, HR relevant roles, WFM/RTA, Training & Quality development)
- Leverage various resources - internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates
- Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools
- Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting
- Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role
- Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process
Senior Executive - Talent Acquisition
STARTEK
Selangor
04.2021 - 08.2021
- Liaising with internal departments to determine recruitment needs.
- Determining selection criteria, hiring profiles, and job requirements for vacant positions.
- Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as well as print media, posters, and flyers, when required.
- Managing hiring processes via electronic Applicant Tracking Systems.
- Evaluating applications and screening candidates via calls or emails, as well as facilitating pre-interview assessments.
- Compiling interview questions and conducting in-person or video call interviews with shortlisted candidates.
- Preparing hiring forecasts as part of the company's strategic planning.
- Documenting processes and fostering good relationships with potential candidates and past applicants.
- Developing hiring strategies and procedures in line with industry trends, as well as keeping informed of advancements in the field.
Recruiter
Webhelp APAC
Kuala Lumpur
03.2020 - 04.2021
- Develop strategies in search and sourcing activities within targeted market and demographics.
- Pre-screen and interview qualified candidates to hiring managers based on criteria and guideline.
- Proactively source for talents through sourcing tools, employee referrals, social media, and other innovative channels.
- Secure candidates from offers negotiation to onboarding.
- Ensure hiring projects assigned is executed smoothly within the timeframe given.
- Build strong rapport with hiring managers and project teams to understand hiring requirements and provide timely updates to have all parties aligned.
- Proactively communicate the status of hiring process ensuring respective stakeholders are updated and well informed.
- Drive best practices across recruitment cycle to ensure smooth and effective hiring while giving excellent customer experience to hiring team and candidate.
- Timely and accurate recruitment update in accordance to project requirement.
- Keeping organized and structured documentations to ensure activities are tracked accurately and reports generation are processed without delay.
Business Development Executive (Recruiter)
Inter Island Manpower Group
Kuching
02.2019 - 01.2020
- Sourcing candidate through online social media such as Job Street, Facebook, LinkedIn, WeChat Group, etc.
- Preparing CVs and correspondence to forward to clients regarding suitable applicants.
- Briefing the candidate about the responsibilities, salary, and benefits of the job in question.
- Organizing interviews for candidates as requested by the clients.
- Perform full recruitment cycle from advertising, screening, interviewing, and recommendations to successful placements.
- Achieve individual & company sales targets which assign by superior.
Sales Assistant (Full & Part timer)
Focus Point Vision Care Group Sdn Bhd
Kuching
12.2015 - 02.2019
- Day to day responsible for introduce company' products to customers.
- Making good relationship with loyal customers and potential customers.
- Help Branch Manager to handle paperwork such as placing orders, daily closing account, follow up customers' order, stock in & stock out, and also edging glasses.
- Daily sales reported to Branch Manager.
Education
Diploma of Higher Education - Diploma in Business Administration
FAME International College
Kuching2015
Certificate of Higher Education - Art
SMK Sungai Tapang
Kuching2012
Bachelor of Arts - International Business Management
FAME International College
Kuching09-2018
Skills
- Talent pipeline management
- Applicant tracking systems
- Candidate sourcing
- Interview facilitation
- Recruitment metrics
- Offer negotiation
- Candidate experience
- Process documentation
- Communication skills
- Problem-solving
- End-to-end recruitment
- Talent sourcing
- Candidate screening
- Applicant tracking
- Diversity hiring
- CV screening
- LinkedIn recruiting
- Recruitment
- Microsoft Office expertise
- Interviewing
- LinkedIn recruiting tools
- International recruiting
- Interview conducting
- External recruitment
- Project recruiting
- Workday
- Applicant Tracking System (ATS) management
- Boolean search
- Internal recruitment
- Stakeholder engagement
- Talent acquisition
- Business process outsourcing
Languages
English
Upper Intermediate
B2
Mandarin
Proficient
C2
Bahasa Melayu
Elementary
A2
Custom Section
- Applicant Tracking System (ATS)
- Stakeholder Engagement
- Microsoft Office
- Workday Recruiting
References
References available upon request.
Personal Information
Notice Period: 1 month
Timeline
Talent Acquisition Consultant
Inov8 Solutions
11.2025 - Current
Recruiter II
Concentrix
01.2022 - Current
Senior Executive - Talent Acquisition
STARTEK
04.2021 - 08.2021
Recruiter
Webhelp APAC
03.2020 - 04.2021
Business Development Executive (Recruiter)
Inter Island Manpower Group
02.2019 - 01.2020
Sales Assistant (Full & Part timer)
Focus Point Vision Care Group Sdn Bhd
12.2015 - 02.2019
Diploma of Higher Education - Diploma in Business Administration
FAME International College
Certificate of Higher Education - Art
SMK Sungai Tapang
Bachelor of Arts - International Business Management
FAME International College