Jerral Ding

• Oversee day to day operations including order processing, quote generation, customer enquiries, logistics, stock keeping, purchasing, accounts and cashflow
• Managed team effectiveness through regular communication, goal setting, and performance evaluations
• Continuously on the lookout for new opportunities and products lines for possible increase in revenue for the company

Roles & Responsibilities

• Solely in-charge of sales of key company potential product - Individual Ventilated Caging System (IVC)
• Developed and managed IVC Marketing Plan and report directly to Sales Manager and Chief Marketing Officer
• Developed and managed key distribution channels in USA, Canada, India, Australia, Taiwan, Malaysia and South East Asia in order to secure more sales
• Managed to secure $2.5 million worth of sales during this time with an average of 25% profit margin. Increased company’s revenue and profit.
• Managed and participated in key exhibitions and seminars in the Laboratory Animal Industry in USA, Canada, Australia, Singapore and Malaysia. Increased the brand awareness among key targeted customers in the industry.
• Involved in designing product catalogues for the company

Roles & Responsiblity

• In-charge of day to day operations in the factory. Implemented new ways and procedures to further improve on production time & quality
• In-charge of stock inventory control. Implemented new system by using Stock Cards and Transmittal Forms. Liaised with Accounts Department for month to month closing of stock
• In-charge of preparation of documents when products are being sold to customers. (i.e Purchase Orders, Delivery Orders, Packing Lists, Performa Invoices, Invoices)
• Involved in logistics for estimation of completion of Production to arrival of product at Customers hands locally and internationally
• Developed the PLC Ladder Programming & Touch screen Programs for the system in the IVC product. Learnt both the programming and wrote new programs and troubleshoot existing programs to further develop and improve on the product system
• Implemented various Quality Control measures including introducing processes and procedures of the finished goods and incoming of spare parts / components

• Completed training in familiarization of products by preparing Bill of Materials for main product line mainly on hospital beds & trolleys by using an Inventory management system called Macola
• Actively involved in the Production Line. Liaised mainly with the Production Manager on the main production line especially in the welding, bending, sheet metal cutting (CNC Turret), drilling, stamping, paint line, finished goods (QC) on understanding the entire process on manufacturing
• Completed Pro/Engineer training certification, a software for doing 3-D modeling
• Prepared and completed detailed drawings for main products as well and played a major part in the development of new designs and product improvements mainly on hospital beds by implementing Pro-Engineer Software to simulate new models prior going into production
• Involved in company's process of obtaining ISO 9001 / ISO 13485. Attended seminars on ISO certification and also on Medical Devices Certification. In charge of preparing flow chart design & development procedures on designing new models for R & D Department

Worked under the guidance and tutelage of Mr. Bernie Cheng, Senior Engineer in NDY who was in-charged of the following projects:

· Brunei Embassy, Beijing, China

(Air-Conditioning Design, Heat & Cooling Load Calculations)

· Mewah Oil Industries, Port Klang, Malaysia

(Air-Conditioning Design, Cooling Load Calculations, Ducting Design, Refrigerant Piping Design, Indoor – Outdoor Unit Coupling – VRV System, Costing)

· KTM Double Tracking Project, Ipoh – Penang, Malaysia

(Fire Safety Systems Design, Ventilation Systems Design)

· Nikko Hotel, Kuala Lumpur, Malaysia

(Due-Diligence, Inspection, Evaluation)