Summary
Overview
Work History
Education
Skills
Timeline
Languages
Generic

JEREMY PUAH KHAI SHIEN

Associate, Operations
Klang

Summary

Experienced operations associate with a background in mechanical engineering. Proficient in CAD software and adept at project management. Open to learning and mastering additional skills to excel in diverse work environments.

Overview

5
5
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Associate

Shopee Ltd, SEA Group
02.2022 - Current
  • Support day-to-day operational processes across various business units such as logistics, seller operations, customer service, warehousing and payments.
  • Collaborate closely with cross-functional teams to conduct User Acceptance Testing (UAT), ensuring critical business requirements are met.
  • Prepare weekly/monthly reports to track BPO performance.
  • Responsible for overseeing unresolved dispute cases that have remained open or pending beyond a certain time threshold to ensure compliance with resolution SLAs.


Mechanical Engineer

EMD Consult Sdn Bhd
06.2021 - 12.2021
  • Design HVAC, plumbing, fire protection, and mechanical utility systems for buildings.
  • Perform load calculations, equipment sizing, and system layout planning.
  • Prepare technical specifications, engineering drawings, and schematics.
  • Collaborate with architects, structural engineers, electrical engineers, and clients.
  • Ensure designs comply with relevant building codes (e.g. UBBL, ASHRAE, MS, local mechanical codes).

Assistant Engineer

Kaeser Kompressoren Sdn Bhd
03.2020 - 05.2021
  • Simultaneously coordinating, scheduling, executing, and overseeing multiple projects within deadlines.
  • Primary point of contact for coordinating and resolving technical issues related to project specifications with clients, subcontractors, design, production, and quality control teams.
  • Compile and submit engineering drawings, and quality control documents to the client via transmittal for review and approval.
  • Conduct reliability and performance testing to ensure compliance with industry standards (e.g. ISO, ASME).

Education

Bachelor of Engineering - Mechanical Engineering

Monash University
Subang Jaya, Selangor, Malaysia
03.2015 - 07.2019

A-Levels - chemistry, physics, mathematics, economics

Sunway College
Subang Jaya, Selangor, Malaysia
07.2013 - 12.2014

Skills

MS office

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Timeline

Associate

Shopee Ltd, SEA Group
02.2022 - Current

Mechanical Engineer

EMD Consult Sdn Bhd
06.2021 - 12.2021

Assistant Engineer

Kaeser Kompressoren Sdn Bhd
03.2020 - 05.2021

Bachelor of Engineering - Mechanical Engineering

Monash University
03.2015 - 07.2019

A-Levels - chemistry, physics, mathematics, economics

Sunway College
07.2013 - 12.2014

Languages

English
Bahasa Melayu

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JEREMY PUAH KHAI SHIENAssociate, Operations