Jeremy Rayyapan

1. You shall be given Handheld (HH) & Printer Devices in which you have to maintain as per following:-

a) Handheld & printer to be kept in the designated pigeon hole.

b) Mandatory to charge these devices on daily basis.

c) Check battery level of both devices before heading out for sales.

d) Paper rolls to be obtained from branch office.

e) Empty plastic cores to be retained & handed over to branch.

f) Only “Stylus” is allowed to be used when scrolling the handheld screen.

g) Mandatory to keep handheld & printer at hotel room during outstation visit.

2. You are to be at loading area & submit stock request to Loading Head by 7.30am each day, for the following:-

a) Unload & arrange stocks on the pallets as per company’s requirement.

b) Ensure returned stocks are segregated & displayed separately.

c) Check & load the final quantity into respective vehicle before heading out for sales.

d) Ensure acknowledged copy of “Verification Report” is handed to respective Branch Manager/Executive.

3. Sales trip:-

a) You are to adhere and follow the routing in handheld and have to visit all customers as per schedule.

b) Mandatory to follow“7 Steps” when conducting sales transaction:- i. Greet customer & scan barcode ii. Check stock & return iii. Take order iv. Deliver stock v. Collection vi. Merchandising vii. Thank customer & log out handheld

c) Copy of Tax Invoice, Receipt & Goods Return Note to be retained for submission.

d) “Goods Return Note” must have customer’s rubber stamp.

e) Customer complaints & tele-orders are to be attended to within 24 hours.

f) When directed/required, you are to stay overnight when going out for sales.

4. Sales Collection (cash and/or cheque):-

a) Cash collection for the day must be deposited into company’s account not less than twice in a day.

b) Bank in slip to be retained & surrendered to Branch Executive along with other reports upon submission.

c) Discrepancies & shortages of stocks or cash are to be borne by salesman.

d) Using company’s money for personal use is deemed serious offence & chargeable under Criminal Breach of Trust (CBT). e) Credit, cheque, 3rd party cheque facilities must be sanctioned by management.

• Managing the delivery and reception of documents
• Pushpakom
• JPJ
• Ensure all tasks are completed quickly

• Handled cash transactions accurately while collecting payments upon delivery completion.
• Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
• Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
• Established strong relationships with local merchants to facilitate seamless pickups and prioritize orders accordingly.

• Managed on-site resources effectively, including personnel allocation, equipment utilization, and material storage to ensure smooth project progression with minimal downtime.
• Commercial Building Service
• Domestic Booster System
• Design of pumping systems.
• sales/ Technical Advise
• Supply new of booster pumping system and irrigation system
• Water supply/ Treatment

• Streamlined office operations by implementing efficient filing and organizational systems.
• Increased office efficiency by maintaining a clean and organized workspace for optimal workflow.
• Expedited interdepartmental communication through proper routing of mail and documents, ensuring timely processing.
• Contacted customers to confirm delivery details and locations.
• Verified package information to check for accuracy and completeness.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Delivered packages to customer doorsteps and business offices.
• Utilized GPS navigation systems to navigate faster routes.