Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jiahong Chen

Kuala Lumpur

Summary

6 years of collectively leading & supporting companies to successfully harnessthe benefits of niche & strategic brand positioning through full spectrummarcom efforts:
• Holistic reputation management, PR, content strategy & crisis handling
• Rebranding / brand building, advertising & promotions, campaigns &research
• Internal & external comms, cultural transformation (staff, distributionpartners)
• 360 approach cutting across digital & non-digital channels

Overview

8
8
years of professional experience

Work History

Manager Corporate Communications

Dragon Social Ltd
01.2023 - 04.2024

1. Spearheaded electronic marcom solutions via introduction of social media campaigns (Facebook, blogs, etc.) e-newsletters, EDM, email blasts, online survey mechanisms, e- advertising, etc.
2. Strategising, implementing, monitoring & performing all companywide (composite insurance & international takaful operations) PR/communication activities & executing tactical plans for branding, advertising, CSR activities, crisis management, etc.
3. Directly handled roll out of new corporate identity & rebranding campaign through internal & external communications as well as by working with all levels of stakeholders.
4. Performed annual brand tracking, brand valuation & industry surveys.
5. Successfully managed from end to end, various highly critical communications, branding and advertising projects

Unemployed

Unemployment
10.2022 - 12.2022

Brand Marketing Executive

Domatters Ltd
01.2018 - 09.2022

1. Strategically planned marketing campaigns for both online and offlinechannels,ensuring alignment with clients' campaign objectives and business goals.
2. Developed comprehensive brand plans in accordance with clients'marketingcalendars and objectives.
3. Collaborated closely with various stakeholders, including internal teams andmediapartners, to execute campaigns smoothly and achieve desiredoutcomes.
4. Proactively kept up with changes in the media landscape, staying updatedonemerging trends and industry best practices.
5. Monitored brands' media budgets, implementation, and overall KPIs toensurealignment with set targets and maximize campaign effectiveness.
Strengths:
1. Exceptional multi-tasking skills, managing multiple campaigns andprojectssimultaneously while maintaining attention to detail.
2 Excellent connection and relationship management skills, fostering collaborativepartnerships with internal teams and external stakeholder

Unemployed

Unemployment
06.2016 - 12.2017

Education

Bachelor of Business Administration - Mass Communication

Charleston State University
05-2016

Skills

  • Marketing
  • Task delegation
  • Partnership development
  • Project planning
  • Relationship building
  • Brand management

Timeline

Manager Corporate Communications

Dragon Social Ltd
01.2023 - 04.2024

Unemployed

Unemployment
10.2022 - 12.2022

Brand Marketing Executive

Domatters Ltd
01.2018 - 09.2022

Unemployed

Unemployment
06.2016 - 12.2017

Bachelor of Business Administration - Mass Communication

Charleston State University
Jiahong Chen